Adolescent Medicine Administration Officer @ Sydney Children's Hospitals Network
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About the Role
The Adolescent Medicine Administration Officer is a frontline role in the Department of Adolescent Medicine at Sydney Children's Hospitals Network. This position is responsible for welcoming patients, families, visitors and external stakeholders, handling a high volume of calls and messages, and providing administrative support to medical, allied health, and nursing staff.
Key Responsibilities
- Welcome patients, families, and visitors.
- Handle high volume incoming calls and forward messages.
- Provide administrative support to medical and allied health staff.
- Coordinate specialty clinics such as Complex Adolescent Clinic, Eating Disorders, and others.
- Ensure accurate outpatient details in Patient Management and adherence to Medicare guidelines.
About Sydney Children's Hospitals Network
Sydney Children's Hospitals Network is Australia’s largest paediatric healthcare entity, dedicated to helping young people live their healthiest lives.
Additional Benefits
Eligible employees can access benefits including salary packaging, meal and entertainment savings, Accrued Day Off (ADO), Employee Assistance Program (EAP), Fitness Passport, and flexible work practice opportunities.
Child Safe Standards
SCHN is dedicated to fostering a child-safe environment and upholding the rights of children and young people.
Key Skills/Competency
- Administrative Support
- Call Management
- Clinic Coordination
- Medical Terminology
- Patient Management
- Communication
- Healthcare Experience
- Attention to Detail
- Teamwork
- Child Safety
How to Get Hired at Sydney Children's Hospitals Network
🎯 Tips for Getting Hired
- Customize your resume: Highlight healthcare admin and call management skills.
- Study Sydney Children's Hospitals Network: Understand their mission and services.
- Target selection criteria: Address requirements and experience directly.
- Prepare for interviews: Emphasize clinic coordination and medical terminology knowledge.