Principal Operations Manager @ Swooped
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About Swooped
Our client is a leader in password and identity management, trusted by millions to provide advanced security and effortless access for individuals, families, small business owners, and enterprise professionals.
About the Role
The Principal Operations Manager is a senior leader within the Strategic Operations team, responsible for driving high-impact, cross-functional initiatives that deliver measurable business outcomes. The ideal candidate is a fast learner, trusted collaborator, and adept at navigating complexity with operational rigor.
- Drive strategic, cross-functional initiatives aligned with annual planning goals.
- Collaborate with executives, product, go-to-market, customer success, and IT teams.
- Facilitate strategic discussions and resolve conflicts to clarify priorities.
- Lead portfolio management and deliver executive-level dashboards.
- Manage scalable processes and project management tools for transparency.
About the Team
The Strategic Operations team partners with executive leadership to drive business-critical initiatives. Operating at the intersection of strategy, execution, and systems, they foster clarity, alignment, and scalability in a remote-first, flexible environment.
Key Skills/Competency
- Strategic Initiatives
- Portfolio Management
- Operational Excellence
- Cross-functional Collaboration
- Project Management Tools
- Communication
- Conflict Resolution
- Analytical Thinking
- SaaS Lifecycle
- Process Scalability
How to Get Hired at Swooped
🎯 Tips for Getting Hired
- Research Swooped's culture: Understand their mission and remote values.
- Customize your resume: Highlight operations strategy experience.
- Showcase leadership: Emphasize portfolio management successes.
- Prepare examples: Detail cross-functional collaboration stories.