Principal Operations Manager
@ Swooped

Hybrid
$157,000
Hybrid
Full Time
Posted 22 days ago

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XXXXXXXXXX XXXXXXXXX XXXXXXXXX******* @swooped.com
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Job Details

About Our Client

Our client is a leader in password and identity management, ensuring secure and effortless access for individuals, families, small businesses, and enterprises. Their solutions protect important credentials while keeping user privacy intact.

About The Role

The Principal Operations Manager is a senior leader within the Strategic Operations team, responsible for driving high-impact, cross-functional initiatives that deliver measurable business outcomes. This role demands a fast learner and trusted collaborator who can navigate complexity, foster alignment, and execute with precision. A background in portfolio management and operational rigor is essential.

About The Team

The Strategic Operations team partners closely with executive leadership to drive critical business initiatives. They operate at the intersection of strategy, execution, and systems, building scalable processes while fostering collaboration through transparency and flexibility. This is a remote-first environment that embraces operational excellence.

Responsibilities

  • Drive strategic, cross-functional initiatives aligned with annual planning goals.
  • Collaborate with leaders to resolve dependencies and report business impact.
  • Facilitate discussions to clarify priorities and enable decisive action.
  • Evolve portfolio management framework to support operational excellence.
  • Oversee planning platforms including tooling, content curation, and best practices.
  • Guide the selection and implementation of project management tools.
  • Deliver executive-level dashboards and live updates on initiatives.

Requirements

  • Exceptional interpersonal and relationship-building skills.
  • Excellent written and verbal communication abilities.
  • Fast learner with strong logical and analytical thinking.
  • Proficiency in modern program management tools and processes.
  • Experience managing SaaS lifecycle initiatives and high-velocity sales motions.
  • Proven success in leading strategic initiatives and managing cross-functional teams.

Additional Information

The role may require minimal travel for company functions and team activities, with primary locations in the Continental U.S. and Hungary.

Why Work Here?

  • Market-leading password manager.
  • High-growth and collaborative environment.
  • Remote-first culture with flexible work arrangements.
  • Competitive compensation and comprehensive benefits.
  • Continuous learning, well-being support, and extra paid time off.

Key skills/competency

  • Operations
  • Strategy
  • Collaboration
  • Portfolio Management
  • Execution
  • Project Management
  • Communication
  • Analytical Thinking
  • Leadership
  • SaaS

How to Get Hired at Swooped

🎯 Tips for Getting Hired

  • Research Swooped's culture: Understand its mission and remote-first approach.
  • Customize your resume: Highlight portfolio management and strategic leadership experience.
  • Emphasize collaboration: Show proficiency in cross-functional teamwork.
  • Prepare for case studies: Review examples of operational rigor.

📝 Interview Preparation Advice

Technical Preparation

Review modern program management tools.
Brush up on SaaS lifecycle analytics.
Understand portfolio management frameworks.
Practice dashboard and reporting creation.

Behavioral Questions

Describe conflict resolution in a cross-team setting.
Explain handling ambiguity with structured planning.
Share an example of strategic leadership success.
Discuss fostering trust among diverse teams.

Frequently Asked Questions