Principal Operations Manager @ Swooped
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About Swooped
Our client is a leader in password and identity management, making it easier to log into life and work. Trusted by millions of users, they combine advanced security with effortless access for individuals, families, small business owners, and enterprise professionals.
About the Role
The Principal Operations Manager is a senior leader within the Strategic Operations team, responsible for driving high-impact, cross-functional initiatives that deliver measurable business outcomes. This role requires a fast learner and trusted collaborator who excels in navigating complexity, fostering alignment, and executing with precision. The ideal candidate will have strong portfolio management experience and operational rigor.
About the Team
The Strategic Operations team partners with executive leadership to drive business-critical initiatives. Operating at the intersection of strategy, execution, and systems, the team builds scalable processes and fosters collaboration across diverse functions in a remote-first environment.
Key Responsibilities
- Drive cross-functional initiatives aligned to annual strategic goals.
- Collaborate with leaders across product, go-to-market, customer success, and IT.
- Facilitate strategic discussions to resolve conflicts and clarify priorities.
- Lead and evolve portfolio management frameworks and project execution tools.
- Deliver executive-level dashboards and live updates on major initiatives.
Requirements
- Exceptional interpersonal skills and proven relationship building.
- Excellent written and verbal communication with conflict management ability.
- Strong analytical thinking with hands-on experience in metrics and analytics.
- Proficiency in modern program management tools and processes.
- Experience in managing SaaS lifecycle initiatives and high-velocity sales motions.
Compensation & Benefits
Salary Range: $144,400—$170,000 USD. Benefits include competitive compensation, remote work flexibility, paid time off policies, comprehensive health coverage, home office setup support, annual learning stipend, and more.
Additional Information
This is a remote-first role with minimal travel required. Primary locations include the Continental U.S. and Hungary.
Key skills/competency
- Strategic operations
- Portfolio management
- Cross-functional collaboration
- Project management
- SaaS
- Analytics
- Dashboard reporting
- Conflict resolution
- Process scalability
- Operational excellence
How to Get Hired at Swooped
🎯 Tips for Getting Hired
- Research Swooped's culture: Study their mission, values, and team success stories.
- Customize your resume: Highlight strategic operations and leadership experience.
- Showcase relevant skills: Emphasize portfolio and project management expertise.
- Prepare for behavioral interviews: Be ready with conflict management examples.