Manager, Creative Services

About the Opportunity

The organization is the only pipeline AI platform that empowers go-to-market teams to automate growth at scale. With a unified view of data, insights, actions, and outcomes, B2B enterprises can seamlessly align and execute their account-based go-to-market strategies with confidence. Thousands of businesses trust the organization to maximize revenue, minimize waste, and consolidate their data and tech stacks – all in one platform. As a company, the organization is as committed to growing careers as it is to building world-class technology. It invests heavily in people, its culture, and the community around it. The organization has also continuously been recognized as One of The Best Places To Work in the San Francisco Bay Area by Fortune, and One of The 60 Best Companies To Sell For by Selling Power. Its offices are located in San Francisco, New York, Austin, Seattle, India, and the United Kingdom.

About the Role

The organization is looking for a Manager, Creative Services to lead its creative vision across brand, campaigns, content, and go-to-market moments. This role sits at the center of how the organization's story shows up in the world — translating strategy, narrative, and AI innovation into bold, clear, high-impact creative that moves the market and drives pipeline. The successful candidate will be responsible for building and running a modern, in-house creative engine that blends AI-powered workflows with human-led creative excellence. From concept to execution, they will ensure everything shipped is on-brand, on-strategy, and outcome-driven — helping the organization shift perception, stand out in the category, and accelerate growth. This is a highly collaborative leadership role, partnering closely with Brand, Content, Product Marketing, Growth, and Revenue teams.

Key Responsibilities

Creative Vision & Brand Expression

• Own and evolve the organization's creative expression across all channels: web, campaigns, product launches, content, social, events, and sales enablement
• Translate the AI narrative and brand strategy into compelling visual and storytelling systems
• Ensure consistency, quality, and differentiation across every customer and market touchpoint
• Push the brand forward — balancing polish with boldness and speed

AI-Powered Creative Studio

• Build and lead a modern creative studio using AI + human-in-the-loop workflows to increase speed, scale, and experimentation
• Identify where AI can enhance ideation, design, production, and iteration — without compromising creative quality
• Establish repeatable systems, templates, and toolkits that enable high-volume, high-impact output
• Continuously optimize creative workflows to reduce friction and accelerate time-to-market

Campaigns, Content & GTM Execution

• Lead creative development for major brand campaigns, product launches, and go-to-market moments
• Partner with Content and Product Marketing to bring thought leadership, category narratives, and outcomes-based storytelling to life
• Support Growth, Field, Partner, and Sales teams with creative that drives engagement, pipeline, and bookings
• Elevate executive and company storytelling through visuals, presentations, and signature assets

Team Leadership & Collaboration

• Lead and mentor designers, producers, and creative partners (internal and external)
• Act as a strategic creative partner to stakeholders across Marketing, Product, and Revenue
• Set clear creative standards, feedback loops, and decision-making frameworks
• Balance hands-on creative leadership with scalable execution

Required Qualifications

• 8+ years of experience in creative leadership roles, ideally in B2B or enterprise SaaS
• Proven experience leading brand evolution or repositioning efforts
• Strong background in campaign development, visual systems, and storytelling
• Hands-on experience experimenting with AI tools in creative workflows
• Ability to connect creative decisions to business impact (pipeline, conversion, influence)
• Exceptional taste, high standards, and the ability to move fast without sacrificing quality
• Comfortable collaborating with senior leaders and influencing without authority

Benefits

Benefits include options for up to 100% paid Medical and Vision premiums for employees, a flexible PTO policy, paid holidays, and access to mental health and wellness resources. A 401(k) with pre-tax, after tax, and Roth options is provided, as well as short-term/long-term disability, life insurance, and other great benefits.

Commitment to Diversity, Equity, and Inclusion

The organization believes in creating a workplace culture that values and celebrates diversity in all its forms. It recognizes that everyone brings unique experiences, perspectives, and identities to the table, and is committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and the organization strives to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. Applicants with criminal records will be considered on a case-by-case basis. The organization recognizes that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, you are encouraged to apply! The organization acknowledges that true diversity and inclusion requires ongoing effort, and is committed to doing the work required to make its workplace a safe and equitable space for all. Join in building a community where individuals can learn from each other, celebrate differences, and work together.

Compensation

The base compensation range for this position is $142K – $190K. Offers Equity. Offers Bonus. The base compensation range is based on the primary work location of the candidate as ranges are location specific. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skillset, years of experience, and depth of experience.

Key skills/competency

• Creative Vision
• Brand Expression
• AI-Powered Creative Studio
• Campaign Development
• Content Strategy
• Go-to-Market Execution
• Team Leadership
• B2B SaaS Marketing
• Visual Systems Design
• Storytelling