Learning Operations Coordinator

About the Opportunity

The Learning Operations Coordinator plays a critical role in supporting the day-to-day operations of the Learning team. This individual serves as the operational backbone for seminar delivery, ensuring that instructor staffing, internal coordination, and system tracking are executed with precision.This role acts as the central point of coordination across the Learning, Program Management, and Instructor teams—helping ensure all training programs are staffed efficiently, communicated clearly, and tracked accurately across systems. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment with multiple moving pieces.

Key Responsibilities

Seminar Staffing Coordination (Core Responsibility)

• Own the end-to-end staffing process for all training seminars
• Send staffing requests to instructors and manage availability collection
• Compile and present instructor options to the CLO for review
• Confirm final instructor assignments based on CLO direction
• Serve as the primary point of contact for all instructor staffing communication

Staffing Tracking & Documentation

• Maintain accurate and up-to-date staffing records across Asana and internal tracking systems
• Track instructor assignments, seminar dates, and compensation details
• Ensure alignment and consistency across all internal systems and documentation

Program Management Communication

• Communicate finalized staffing decisions to the Program Management team in a timely manner
• Ensure clarity and alignment across stakeholders to minimize back-and-forth
• Proactively flag gaps, changes, or risks related to staffing

Learning Team Support

• Support the CLO and Learning Advisor on operational priorities and initiatives
• Assist with coordination of seminar preparation and content-related projects
• Take on ad hoc operational tasks to ensure smooth day-to-day team execution

Required Skills

• Exceptional attention to detail with the ability to manage multiple workflows simultaneously
• Strong organizational and time management skills in a high-volume environment (20+ programs/month)
• Clear and professional written communication, especially over email
• High level of responsiveness, reliability, and follow-through
• Comfort working with systems such as Asana, Google Sheets/Excel, and shared drives
• Ability to manage ambiguity and adapt to changing schedules and priorities
• Proactive mindset with the ability to chase down missing information and close loops independently
• Process-oriented thinker with a focus on improving efficiency and reducing friction

Required Education and Experience

• 1–3 years of experience in operations, coordination, project support, or a similar role
• Experience in a fast-paced, detail-driven environment preferred
• Prior experience supporting logistics, scheduling, or staffing coordination is a plus

Work Environment

• Fully remote with flexible working hours
• Part-time schedule (25–30 hours per week)
• Collaborative, fast-paced team environment

Core Competencies

• Organization & Precision – Maintains accuracy across multiple systems and workflows
• Communication – Ensures clear, timely, and professional coordination across teams
• Accountability – Takes ownership of processes and follows through reliably
• Adaptability – Thrives in a dynamic environment with shifting priorities
• Proactivity – Anticipates needs and resolves issues before they escalate

Key skills/competency

• Learning Operations Coordinator
• Seminar Staffing
• Instructor Coordination
• Program Management
• Operations Support
• Scheduling
• Process Improvement
• Asana
• Google Sheets
• Communication