Learning And Development Specialist

About Swooped

Our client is a public benefit company reimagining care for the safety net. As an AI-enabled medical group for Medicaid and Medicare, they deliver integrated medical, behavioral, and social care. They are a leading complex care provider with proven impact to reduce avoidable emergency care and hospitalizations. Their future national scale could save taxpayers billions.

With extensive experience and data, they are now building an AI platform to embed social work agents across the safety net. Their goal is to scale frontline medical and social services to bring high-touch care to everyone.

About The Role

In this remote role, as a Learning And Development Specialist you will support the build and maintenance of the organization’s learning content infrastructure as Clinical Ops scales. Reporting to the Sr. L&D Manager, you will own defined learning assets, contributing to a structured learning ecosystem that reflects product, process, and operational changes in a dynamic digital health environment.

• Develop and audit interactive learning modules into SCORM-compliant courses.
• Manage the complete lifecycle of learning assets.
• Establish and maintain a structured learning content repository.
• Collaborate with Product, Operations and subject matter experts for accurate content.
• Support or co-facilitate training sessions with frontline teams.

What You’ll Need

You should have 2–4 years of experience in learning content development, instructional design, or training operations in a fast-paced healthtech environment. You have hands-on experience with SCORM-compliant course creation using tools like Articulate Storyline/Rise or Captivate. You demonstrate strong ownership, attention to detail, and excellent communication skills, with the ability to accurately reflect evolving product and workflow changes. Bilingual capabilities in Spanish are a plus.

Our Values

Lead with integrity, embrace challenges, break through walls, act beyond yourself, and care comes first.

Benefits

• Competitive salary: $90,000 - $100,000
• Equity compensation package
• Flexible vacation policy
• Comprehensive medical, dental, and vision coverage
• 401(k)
• Company-sponsored disability and life insurance
• Subsidized backup childcare and caregiver supports
• Monthly work from home expense stipend
• Provided equipment
• Rapid career progression

Key skills/competency

• Learning content development
• Instructional design
• SCORM
• LMS
• Content management
• Training facilitation
• Operational alignment
• Detail orientation
• Communication
• Healthtech