Executive Assistant to CEO
Swooped · United States
- Hybrid
- Full-time
- $85,000 / year
- United States
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Job highlights
- Support three global SVPs in a SaaS company.
- Manage complex calendars and travel logistics.
- Coordinate projects and internal initiatives.
- Handle executive presentations and documentation.
- Act as an operational sounding board for leadership.
About the role
About the Opportunity
The organization is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. The company is pioneering a new era of security, AI-powered since 2016 and market-leading since day one. The organization's HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. The company helps organizations understand, measure, and reduce human risk across their entire workforce, defending against deepfakes and emerging AI-powered threats. The organization believes that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective; it requires protecting people, data, and the planet.Role Overview
The company is seeking a high-velocity, operationally minded Executive Assistant to support three (3) global Customer Success Senior Vice Presidents (SVPs). In a fast-paced SaaS environment, this position operates as a dynamic hybrid of executive execution, project coordination, and junior chief-of-staff level of support. The ideal candidate is a proactive go-getter who excels at keeping "all the balls in the air." This role will act as a critical tracking mechanism and operational sounding board for leadership, ensuring seamless execution across the global Customer Success ecosystem. While mastery of baseline administrative tasks is essential, the real impact will come from the ability to drive follow-through, think creatively, and manage complex cross-functional deliverables.Key Responsibilities
- Project Coordination: Act as the central tracking hub for the SVPs; driving follow-up and follow-through on key initiatives, managing deadlines, and ensuring team accountability.
- Documentation & Enablement: Assist the SVPs in building out internal customer success initiatives, organizing project frameworks, and creating/maintaining internal documentation and playbooks for the broader CSM organization.
- Calendar Management: Seamlessly manage and optimize complex, fluctuating calendars across multiple time zones for 3 global SVPs, treating schedule alignment as a baseline efficiency standard.
- Event & Onsite Coordination: Own the logistics for internal and external leadership events, including coordinating venue setups, managing guest invitations, organizing catering/meals, and overseeing badging/security requirements for executive onsites and offsites.
- Executive Assets: Prepare basic presentations, review reporting layouts, and organize documentation for critical executive alignment sessions.
- Travel & Expenses: Coordinate comprehensive global travel itineraries and process monthly expense reports accurately and efficiently.
- Operational Support: Serve as a reliable sounding board to leadership, helping prioritize incoming requests and filtering high-velocity operational noise.
Required Qualifications
- Experience: 2+ years of experience supporting global technology/SaaS executives in a fast-paced environment, with a proven track record of handling project coordination or administrative workflows for multiple leaders.
- SaaS Savvy & Fast-Paced: Thrives in a high-velocity environment, is incredibly quick on their feet, and adjusts seamlessly to shifting priorities.
- Operationally Minded: Understands the importance of meetings and can intuitively connect the dots between tasks and business goals.
- Proactive Go-Getter: Thinks creatively, anticipates leadership needs before they arise, and possesses the grit to track down answers independently.
- Communication Skills: Exceptional professional polish, diplomacy, and clarity required to interface with global executives and cross-functional teams.
- Technical Skills: Highly proficient in G Suite/MS Office, with a strong aptitude for picking up internal SaaS collaboration, tracking, and dashboard tools quickly.
- Education: Associate’s Degree preferred; or equivalent practical experience.
Additional Information
- This role is 100% remote.
- The base pay for this position ranges from $80,000 - $85,000.
- The hiring company is an equal opportunity employer committed to building a diverse and inclusive team.
- Our Fantastic Benefits: The company offers company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses – all in a modern, high-tech, and fun work environment.
- An applicant assessment and background check may be part of the hiring procedure.
- Individuals seeking employment are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit the careers section of the company website for accommodation requests.
- No recruitment agencies, please.
Key skills/competency
- Executive Assistant
- Project Coordination
- Calendar Management
- Event Planning
- Travel Coordination
- Expense Reporting
- G Suite
- MS Office
- SaaS
- Communication
Skills & topics
- Executive Assistant
- SVP Support
- Project Coordination
- Calendar Management
- Remote Work
- SaaS
- Administrative Support
- G Suite
- MS Office
- Customer Success
How to get hired
- Tailor your resume: Highlight your 2+ years of experience supporting global tech/SaaS executives and proficiency in project coordination.
- Showcase SaaS fluency: Emphasize your ability to thrive in high-velocity environments and adapt to shifting priorities.
- Demonstrate operational acumen: Use examples to show how you connect tasks to business goals and anticipate leadership needs.
- Prepare for assessment: Be ready for potential applicant assessments and background checks as part of the hiring process.
- Highlight G Suite/MS Office skills: Clearly list your proficiency and any experience with internal SaaS collaboration tools.
Technical preparation
Master G Suite and MS Office suites thoroughly.,Familiarize with SaaS collaboration and tracking tools.,Practice efficient calendar and travel management.,Develop skills in presentation and documentation tools.
Behavioral questions
Describe handling competing priorities.,How do you anticipate executive needs?,Give an example of proactive problem-solving.,How do you ensure accountability in projects?
Frequently asked questions
- What are the key responsibilities for an Executive Assistant to SVPs at this company?
- As an Executive Assistant to three global SVPs at this company, your key responsibilities will include project coordination, managing complex calendars across time zones, organizing executive events and travel, preparing presentations, and acting as an operational sounding board. You'll be crucial in ensuring seamless execution within the Customer Success ecosystem.
- What qualifications are essential for the Executive Assistant role at Swooped?
- To be considered for this Executive Assistant role, you'll need over 2 years of experience supporting global tech/SaaS executives in a fast-paced environment. Essential qualifications include exceptional communication skills, operational mindset, a proactive approach, and strong proficiency in G Suite/MS Office. An Associate's Degree is preferred but equivalent experience is also considered.
- Is this Executive Assistant position remote or on-site?
- This Executive Assistant position is 100% remote, allowing you to work from anywhere. The company is committed to providing a flexible work environment while maintaining high operational standards.
- What is the salary range for the Executive Assistant role?
- The base pay for this Executive Assistant position ranges from $80,000 to $85,000 annually. This is a competitive salary for a remote role supporting global Senior Vice Presidents in the SaaS industry.
- How does Swooped support its employees with benefits and professional development?
- The hiring company offers a robust benefits package including company-wide bonuses based on sales targets, employee referral bonuses, adoption assistance, and tuition/certification reimbursement. They foster a modern, high-tech, and fun work environment that encourages growth and development.
- What kind of technical skills are needed for the Executive Assistant role?
- For this Executive Assistant role, you should be highly proficient in G Suite and MS Office. Additionally, a strong aptitude for quickly learning internal SaaS collaboration, tracking, and dashboard tools is essential to manage the fast-paced operational demands.
- What is the company culture like at the organization hiring this Executive Assistant?
- The hiring company emphasizes a strong security culture and a commitment to positive environmental impact. They operate in a modern, high-tech, and fun work environment, fostering collaboration and resilience. As an equal opportunity employer, they are dedicated to building a diverse and inclusive team.