Director of Creative Operations and Content Production

About the Opportunity

The organization is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, the company brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency. Powered by LOIS, the Legal Operating Intelligence System, the company connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, the organization's rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Role Summary

The organization is looking for a Director of Creative Operations & Content Production to build and run the operational engine that powers marketing output. Reporting to the SVP of Marketing and working in close partnership with the Director of Brand & Creative, this role is responsible for ensuring great creative gets made, gets out the door, and gets measured — at the pace and scale a high-growth enterprise company demands. This is not a project management role dressed up in creative language. The right person has genuine production experience — video, written content, digital, event — and the operational rigor to build workflows, manage resources, and drive accountability across a fast-moving team. They understand that content is a strategic asset, and they build the infrastructure to treat it like one.

Key Responsibilities

• Own the end-to-end content production process — from intake and briefing through review, approval, and distribution — building workflows that are efficient, scalable, and designed to protect creative quality.
• Lead production for the organization's content programs, including video, written content (blog, thought leadership, case studies), digital assets, event collateral, and executive communications.
• Build and manage a content production team and freelance/vendor network, including videographers, editors, writers, and production specialists, ensuring quality and brand consistency across all outputs.
• Develop and own the editorial and content calendar, ensuring content output is aligned to marketing priorities, campaign timelines, and sales enablement needs across the organization.
• Establish project management systems and tooling that give full visibility into creative pipeline, resource allocation, and delivery timelines — and hold the team accountable to them.
• Partner with the Director of Brand & Creative to ensure production infrastructure serves the creative vision — fast enough to move at the company's pace, structured enough to maintain standards.
• Track content performance in partnership with the broader marketing team, using data to inform what gets made, how it gets distributed, and where the team's production investment should go.
• Identify and implement AI-powered content creation and production tools that improve team velocity without compromising brand quality.
• Manage creative and production budgets with rigor, balancing in-house capacity against external resourcing to maximize output and quality within investment constraints.

Required Qualifications

• 8+ years of experience in content production, creative operations, or a related field, with at least 3 years managing a team or production function.
• Demonstrated experience running content and creative production at scale in a B2B marketing environment — you have built workflows, managed vendors, and shipped a high volume of quality work.
• Strong production breadth: you understand video production, written content, digital asset creation, and event marketing collateral — you don't need to execute all of it, but you need to direct it credibly.
• Excellent project management instincts with experience implementing and running production tooling (project management software, DAM systems, editorial calendars).
• Proven ability to manage creative resource allocation, budgets, and external vendors or agencies with discipline and transparency.
• Strong cross-functional collaborator who can build trust with brand, product marketing, sales, and demand gen stakeholders and translate their needs into a clear production plan.
• Data-informed approach to content — you track what's working, use it to prioritize production decisions, and can report on content ROI to senior leadership.
• Comfortable with ambiguity and fast iteration; this team moves quickly and this leader needs the operational confidence to hold structure while staying flexible.

Compensation Information

$180k - $215k The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. The range listed is just one component of the organization’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.

Cool Company Benefits

• A dynamic, rapidly growing company, focused on helping organizations thrive
• Medical, Dental, & Vision Insurance (for full-time employees)
• Competitive & Fair Pay
• Maternity & paternity leave (for full-time employees)
• Short & long-term disability
• Opportunity to learn from a dedicated leadership team
• Top-of-the-line company swag

Key skills/competency:

• Creative Operations
• Content Production
• Project Management
• Team Management
• Budget Management
• Workflow Optimization
• Vendor Management
• B2B Marketing
• Content Strategy
• AI Tools