Director IT Operations & Enterprise Systems
@ Swooped

Hybrid
$200,000
Hybrid
Full Time
Posted 1 day ago

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XXXXXXXX XXXXXXXXX XXXXXXXX***** @swooped.com
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Job Details

About Swooped and the Role

The Director IT Operations & Enterprise Systems at Swooped will lead the internal technology function for a rapidly growing sports gaming company, offering innovative and engaging solutions for sports fans.

Key Responsibilities

  • Oversee corporate network infrastructure, end-user computing, and endpoint security.
  • Manage identity and access management platforms and endpoint tools.
  • Lead ERP, HRIS (Workday), CRM, and other core business applications.
  • Ensure reliable, integrated systems in alignment with business needs.
  • Collaborate with Finance, People, Security, and other teams.
  • Drive high availability, incident response, and disaster recovery readiness.
  • Partner with Security on compliance and risk management.
  • Manage vendor relationships, contracts, and SLAs.
  • Implement IT governance and ITSM best practices.
  • Establish KPIs for service delivery and system performance.
  • Hire, coach, and develop IT and enterprise applications staff.
  • Foster a culture of agility, service excellence, and continuous improvement.

Required Qualifications

Over 10 years of IT operations and enterprise applications experience with 6+ years of leadership. Deep expertise with ERP, HRIS (Workday), identity platforms (Okta, Azure AD) and endpoint management tools, along with vendor management skills and a strong focus on IT governance in high-growth environments.

Additional Information

  • Salary base between 185,000 and 210,000 plus equity.
  • Unlimited PTO and flexible scheduling with NFL season considerations.
  • 16 weeks fully paid parental leave and a $500 home office allowance.
  • 5% 401k match, FSA, company-paid health, dental, and vision choices.
  • May require sports betting licensure per state regulations.

Key skills/competency

  • IT operations
  • Enterprise systems
  • ERP
  • Workday
  • Okta
  • Endpoint security
  • Vendor management
  • IT governance
  • SaaS environment
  • Leadership

How to Get Hired at Swooped

🎯 Tips for Getting Hired

  • Research Swooped's culture: Understand their sports gaming mission and values.
  • Customize your resume: Highlight IT operations and leadership experience.
  • Showcase technical skills: Emphasize ERP, Workday, and security expertise.
  • Prepare for behavioral interviews: Demonstrate team leadership and problem-solving.

📝 Interview Preparation Advice

Technical Preparation

Review ERP and Workday implementations.
Study identity platforms like Okta, Azure AD.
Understand endpoint management tools and protocols.
Practice troubleshooting IT infrastructure issues.

Behavioral Questions

Describe your team leadership style.
Explain past IT strategy implementation.
Share vendor negotiation experience.
Discuss conflict resolution in IT teams.

Frequently Asked Questions