Data Analyst

Data Analyst at Swooped

Our client is a SaaS platform transforming the restaurant industry by offering a centralized, cloud-based solution for accounting and back-office operations. They foster a culture of continuous improvement and professional growth, aiming to remain best-in-class.

Swooped is hiring a Data Analyst to join the Enterprise Data Analytics team. This role partners with stakeholders to turn data into actionable insights, support reporting and dashboards, and maintain KPIs. Working within established data models and governance practices, the position is ideal for someone eager to grow their technical and business analysis skills while becoming a strong analytics partner.

Key Responsibilities

• Analytics & ReportingAnalyze operational, customer, financial, and usage data to support business reporting and ad hoc analysis.Help maintain and monitor KPIs that track business performance and operational health.Build, update, and maintain dashboards and reports in Domo for business stakeholders.Assist with trend analysis, performance monitoring, and identifying areas for improvement.Support forecasting, planning, and recurring reporting processes under guidance from senior analysts or managers.
• Business PartnershipWork with business stakeholders to understand reporting needs and translate questions into clear analytics requests.Help define basic success metrics and KPIs for initiatives and projects.Provide clear, well-documented analyses that support business decision-making.Participate in requirement gathering sessions and stakeholder check-ins.
• Collaboration & EnablementPartner with other analysts, analytical engineers, and data engineers to ensure accurate and consistent reporting.Follow established data governance and quality standards for dashboards and reports.Support documentation of metrics definitions, dashboards, and reporting logic.Learn to present insights in a clear, concise way to both technical and non-technical audiences.

Required Qualifications

• 2–4 years of experience in data analytics, business analytics, or a related role.
• Experience working in a SaaS, technology, or data-driven environment is a plus.
• Working knowledge of SQL for querying and analyzing data.
• Experience using BI tools (Domo preferred, but others acceptable).
• Familiarity with Excel or Google Sheets for analysis and validation.
• Exposure to Python or R is a plus but not required.
• Ability to analyze datasets, identify trends, and summarize findings clearly.
• Basic understanding of common business metrics (revenue, retention, adoption, operational efficiency).
• Comfort working with defined KPIs and reporting frameworks.
• Clear written and verbal communication skills.
• Ability to explain analysis results in a straightforward, business-friendly way.
• Willingness to learn, ask questions, and incorporate feedback.
• Ability to work effectively with cross-functional partners.

Preferred Qualifications

• Exposure to Snowflake, dbt, or modern cloud data platforms.
• Experience supporting recurring business reporting or executive dashboards.
• Familiarity with basic project tracking or Agile concepts.
• Interest in growing toward advanced analytics, analytics engineering, or business analytics leadership.

Additional Information

This position has a salary range of $87,083.33 to $121,916.67 per year. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. The organization focuses on equitable pay and aims for transparency with its pay practices.

• Comprehensive medical benefits, 100% paid for employee.
• 401k + matching.
• Equity Option Grant.
• Unlimited PTO + Company holidays.
• Wellness initiatives.

Key skills/competency

• Data Analysis
• SQL
• Business Intelligence
• Domo
• KPI Monitoring
• Stakeholder Management
• Reporting
• Data Governance
• Excel/Google Sheets
• Trend Analysis