Contract Manager

@ Swooped

About Swooped

This role drives end-to-end contract operations by drafting, negotiating, and managing customer, vendor, and partner agreements with precision, scalability, and legal compliance. The Contract Manager collaborates cross-functionally to optimize workflows, revamp the CLM system, and enhance the efficiency of the contract lifecycle.

Key Responsibilities

Administer Customer Contracts: Draft and maintain templates for customer agreements such as MSAs, Order Forms, SOWs, and NDAs. Create and update schedules and addenda including DPAs, BAAs, and SLAs. Adjust terms and contract structures by region and business unit. Implement and maintain contract terms parameters and clause libraries, review and negotiate redlines, and work with Product, Service Delivery, and Sales Operations teams.

Manage Vendors & Partner Contracts: Draft and maintain templates for partner agreements including channel, referral, and agent agreements. Analyze, negotiate, and ensure compliance with corporate standards; collaborate with Procurement and internal teams.

Lead Contract Operations: Collaborate cross-functionally to establish efficient workflows and systems integration. Coordinate with outside counsel on complex issues. Provide guidance on contract provisions, ensure compliance with legal and regulatory guidelines, and drive adherence to corporate governance. Assist the GRC team and identify opportunities for automation using AI and legal tech tools.

Required Qualifications

Proven experience in managing high volumes of contracts in fast-paced settings, strong knowledge of contract law and negotiation strategy, familiarity with CLM software (e.g., Ironclad), and the ability to translate technical concepts into contract provisions. Must have a minimum of 5+ years in contract management in a B2B technology services environment and a Bachelor’s degree.

Preferred Qualifications & Additional Information

JD or paralegal certification is a plus. Additional benefits include internal career advancement opportunities, competitive compensation, robust benefits (medical, dental, vision, disability, life insurance, 401k, PTO), and educational opportunities through online courses. Note that Swooped connects candidates with opportunities and is not the Employer of Record.

Key skills/competency

• Contract Management
• Negotiation
• Legal Compliance
• CLM Systems
• Process Optimization
• Vendor Management
• Partner Agreements
• Workflow Automation
• Attention to Detail
• Communication