Business Operations

About Swooped's Client

Our client is expanding its team of passionate creatives and builders, united by a mission to make design accessible to all. Their innovative platform empowers teams to bring ideas to life, from initial brainstorming and prototype creation to translating designs into code and iterating with AI. This organization enables teams to streamline workflows, accelerate progress, and collaborate seamlessly in real-time from anywhere. If you are eager to shape the future of design and collaboration, we encourage you to join their team.

About The Business Operations Role

The Business Operations team focuses on resolving some of the organization's most intricate business challenges. This small, highly collaborative team works across Engineering, Product, Go-to-Market, and Operations functions on diverse strategic initiatives that deliver direct and measurable business impact. You will be responsible for tackling unstructured problems, meticulously dissecting them, synthesizing actionable insights, and partnering in the execution and implementation of solutions. This role demands a highly analytical and strategic individual with exceptional communication skills, a structured approach to problem-solving, and comfort with ambiguity. You will gain significant exposure to senior leadership, concentrate on the highest-priority business issues, and be intimately involved in every aspect of the business.

This is a full-time position that can be performed from one of their US hubs or remotely within the United States.

Key Responsibilities

• Identify, evaluate, and prioritize new product initiatives, go-to-market strategies, and operational projects, consistently focusing on long-term value creation.
• Partner with key collaborators across Product, Marketing, People, Sales, and Customer Experience to understand, scope, and implement operational improvements or conduct analyses to inform strategic decision-making.
• Execute on recommendations until the desired business outcome is successfully achieved.

Required Qualifications

• 5+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields.
• Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans.
• Strong analytical expertise and extensive experience building integrated models from scratch.
• Proven ability to build relationships and communicate effectively with partners across all levels and functions.
• Demonstrated ability to build processes from scratch.
• Proven proclivity for quickly identifying and methodically resolving potential roadblocks.

Preferred Qualifications

• Experience at a high-growth B2B SaaS company.
• Experience partnering with Product & GTM teams.
• Proficiency with SQL.

At the organization, one of their core values is "Grow as you go," reflecting a belief in hiring smart, curious people eager to learn and develop their skills. If this Business Operations role excites you, but your past experience doesn't align perfectly with every point in the job description, you are strongly encouraged to apply. You may be the ideal candidate for this or other opportunities.

Key Skills/Competency

• Business Operations
• Strategic Planning
• Financial Modeling
• Data Analysis
• Go-to-Market Strategy
• Product Strategy
• Process Improvement
• Stakeholder Management
• SaaS Business Acumen
• Problem Solving