Business Operations

About Our Client

Our client is growing its team of passionate creatives and builders on a mission to make design accessible to all. The platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, the organization empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join the team!

About The Business Operations Role

The Business Operations team at Swooped is focused on solving some of the organization's most challenging business issues. This is a small team that works collaboratively across Engineering, Product, Go-to-Market, and Operations teams on a variety of strategic initiatives with a direct and quantifiable impact on the business. You will be asked to tackle a variety of unstructured problems, dissect them, synthesize a set of actionable insights and partner in the execution & implementation of the solution. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You’ll get substantial senior leadership exposure, focus on the highest-priority business issues and be plugged into every facet of the business.

This is a full time role that can be held from one of the US hubs or remotely in the United States.

Key Responsibilities

• Identify, evaluate, and prioritize new product initiatives, go-to-market strategies and operational projects, with an eye toward long term value creation
• Partner with key collaborators across product, marketing, people, sales, and customer experience to understand, scope and implement operational improvements or perform analysis to inform strategic decision-making
• Execute on those recommendations until the desired outcome is achieved

Required Qualifications

• 5+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields
• Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans
• Strong analytical expertise, and extensive experience building integrated models from scratch
• Experience building relationships and communicating with partners across all levels and functions
• Demonstrated ability to build processes from scratch
• Proven proclivity for quickly identifying and methodically resolving potential road-blocks

Preferred Qualifications

• Experience at a high growth B2B SaaS company
• Experience partnering with Product & GTM teams
• Experience with SQL

At the organization, one of its values is Grow as you go. The belief is in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, it is encouraged to apply anyways. You may be just the right candidate for this or other roles.

Key skills/competency

• Strategic planning
• Analytical expertise
• Project management
• Operational improvements
• Cross-functional collaboration
• Problem-solving
• Financial modeling
• Process improvement
• Stakeholder communication
• Go-to-Market strategy