Business Operations

About Our Client

Our client is expanding its team of passionate creatives and builders, driven by a mission to make design accessible to all. Their platform empowers teams to transform ideas into reality—from brainstorming and prototyping to translating designs into code and iterating with AI. This organization facilitates streamlined workflows, accelerates progress, and enables real-time collaboration from anywhere globally. If you are eager to influence the future of design and collaboration, consider joining their team.

About The Role

The Business Operations team at Swooped is dedicated to resolving some of the organization's most intricate business challenges. This compact team collaborates extensively across Engineering, Product, Go-to-Market, and Operations on various strategic initiatives that deliver direct and measurable business impact. As a Business Operations professional, you will be tasked with dissecting unstructured problems, synthesizing actionable insights, and partnering in the execution and implementation of solutions. This role demands a highly analytical and strategic individual with strong communication skills, a structured approach to problem-solving, and comfort with ambiguity. You will gain significant exposure to senior leadership, focus on top-priority business issues, and be intimately involved in every aspect of the business.

This is a full-time role that can be based out of one of the US hubs or performed remotely within the United States.

Key Responsibilities

• Identify, evaluate, and prioritize new product initiatives, go-to-market strategies, and operational projects, always with a focus on long-term value creation.
• Partner with key collaborators across Product, Marketing, People, Sales, and Customer Experience to understand, scope, and implement operational improvements or conduct analyses to inform strategic decision-making.
• Execute on recommendations until the desired outcomes are fully achieved.

Required Qualifications

• 5+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields.
• Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans.
• Strong analytical expertise and extensive experience building integrated models from scratch.
• Experience building relationships and communicating effectively with partners across all levels and functions.
• Demonstrated ability to build processes from scratch.
• Proven proclivity for quickly identifying and methodically resolving potential roadblocks.

Preferred Qualifications

• Experience at a high-growth B2B SaaS company.
• Experience partnering with Product & GTM teams.
• Experience with SQL.

Key skills/competency

• Strategic Planning
• Business Analysis
• Project Management
• Cross-functional Collaboration
• Data Modeling
• Process Improvement
• Problem Solving
• Go-to-Market Strategy
• Financial Acumen
• SQL