Business Operations

About Our Client

Our client, Swooped, is expanding its team of passionate creatives and builders, dedicated to making design accessible to all. Their innovative platform empowers teams to transform ideas into products, facilitating brainstorming, prototyping, design-to-code translation, and AI-powered iteration. They enable seamless workflows, faster execution, and real-time collaboration from anywhere globally. Join Swooped to shape the future of design and collaboration.

About The Role: Business Operations

The Business Operations team at Swooped tackles the organization's most complex business challenges. This small, collaborative team works across Engineering, Product, Go-to-Market, and Operations on strategic initiatives that deliver direct and quantifiable business impact. As a Business Operations professional, you will dissect unstructured problems, synthesize actionable insights, and partner in the execution and implementation of solutions. This role demands a highly analytical and strategic individual with excellent communication skills, a structured approach to problem-solving, and comfort with ambiguity. You will gain significant senior leadership exposure, focus on top-priority business issues, and be deeply integrated into every facet of the business.

This is a full-time role available from one of Swooped's US hubs or remotely anywhere in the United States.

Key Responsibilities

• Identify, evaluate, and prioritize new product initiatives, go-to-market strategies, and operational projects, with a focus on long-term value creation.
• Partner with key collaborators across product, marketing, people, sales, and customer experience to understand, scope, and implement operational improvements or perform analysis to inform strategic decision-making.
• Execute on recommendations until the desired outcomes are achieved, ensuring tangible results for the business.

Required Qualifications

• 5+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields.
• Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans.
• Strong analytical expertise and extensive experience building integrated models from scratch.
• Experience building relationships and communicating effectively with partners across all levels and functions.
• Demonstrated ability to build processes from scratch, showcasing initiative and problem-solving.
• Proven proclivity for quickly identifying and methodically resolving potential roadblocks.

Preferred Qualifications

• Experience at a high-growth B2B SaaS company.
• Experience partnering effectively with Product & GTM teams.
• Proficiency with SQL for data analysis.

Grow as You Go at Swooped

Swooped values continuous growth and seeks smart, curious individuals eager to learn and develop new skills. If this role excites you, and your experience doesn't perfectly match every point, we encourage you to apply. You might be the ideal candidate for this or another position within the company.

Key skills/competency

• Strategic Planning
• Business Analytics
• Go-to-Market Strategy
• Operational Improvement
• Financial Modeling
• Cross-functional Collaboration
• Problem Solving
• Process Development
• SQL
• SaaS Experience