Business Operations
Swooped
Job Overview
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Job Description
About Our Client
Our client is growing its team of passionate creatives and builders on a mission to make design accessible to all. The platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, the organization empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join the team!
About The Role
The Business Operations team at Swooped focuses on solving some of the organization's most challenging business issues. This small, collaborative team works across Engineering, Product, Go-to-Market, and Operations teams on a variety of strategic initiatives that have a direct and quantifiable impact on the business. As a Business Operations professional, you will tackle unstructured problems, dissect them, synthesize actionable insights, and partner in the execution and implementation of solutions. The role requires someone who is highly analytical, strategic, an excellent communicator, structured in their approach to problems, and comfortable with ambiguity. You will gain substantial senior leadership exposure, focus on the highest-priority business issues, and be plugged into every facet of the business.
This is a full-time role that can be held from one of the US hubs or remotely in the United States.
Key Responsibilities
- Identify, evaluate, and prioritize new product initiatives, go-to-market strategies, and operational projects, with an eye toward long-term value creation.
- Partner with key collaborators across product, marketing, people, sales, and customer experience to understand, scope, and implement operational improvements or perform analysis to inform strategic decision-making.
- Execute on those recommendations until the desired outcome is achieved.
Required Qualifications
- 5+ years of relevant experience in investment banking, management consulting, private equity, corporate planning, business finance, analytics, or related fields.
- Demonstrated ability to distill complex issues into structured frameworks and develop concrete action plans.
- Strong analytical expertise and extensive experience building integrated models from scratch.
- Experience building relationships and communicating with partners across all levels and functions.
- Demonstrated ability to build processes from scratch.
- Proven proclivity for quickly identifying and methodically resolving potential roadblocks.
Preferred Qualifications
- Experience at a high-growth B2B SaaS company.
- Experience partnering with Product & GTM teams.
- Experience with SQL.
Key Skills/Competency
- Strategic Planning
- Business Analysis
- Operational Improvement
- Project Management
- Go-to-Market Strategy
- Financial Modeling
- Stakeholder Management
- Problem Solving
- Process Optimization
- SQL
How to Get Hired at Swooped
- Research Swooped's mission: Study their values on making design accessible and fostering real-time collaboration.
- Tailor your resume: Highlight experience in strategic operations, B2B SaaS, and cross-functional leadership, using keywords from the Business Operations description.
- Showcase problem-solving: Prepare to discuss complex business challenges you've dissected and concrete solutions you've implemented at Swooped.
- Emphasize analytical prowess: Be ready to demonstrate your expertise in integrated modeling, data analysis, and strategic decision-making in your Swooped interview.
- Highlight communication skills: Practice articulating complex ideas clearly, as stakeholder communication is crucial for this Business Operations role at Swooped.
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