Senior DevOps Engineer MarTech Adobe

About Swisscom DevOps Center Riga

Being the daughter company of Swisscom, a leading telecommunications company and one of the most sustainable and innovative companies in Switzerland, we share the same values, vision, and goals. As a trustworthy and efficient Swisscom IT service partner, we create valuable customer experiences. We work in strong collaboration with our Partners in Switzerland and attract and retain high performers. We're expanding our footprint in Riga and actively seeking 50+ DevOps Engineers to join our growing teams within this year. We invite driven professionals to join us, grow with us, and help shape the future.

The Product and Team

You will be part of an international, geographically distributed team that values cultural diversity and close collaboration. In this role, you’ll work alongside DevOps Engineers, Product Owners, and Business Engineers to design, develop, and deploy innovative technical solutions that enable seamless digital marketing across multiple channels - including web, mobile, email, push notifications, shops, and chat for Swisscom’s consumer brands.

What You Will Do

As a Senior MarTech DevOps Engineer, you will play an active role in our agile environment, participating in ceremonies such as daily stand-ups, sprint planning, retrospectives, and reviews. Your contributions will help shape both the team’s processes and the technical excellence of our marketing technology platform.

• Design, develop, and implement solutions within Swisscom’s Marketing Platform to deliver personalized, data-driven customer experiences across digital channels.
• Configure and manage identity resolution processes across Swisscom brands and touchpoints to ensure consistent customer engagement and accurate data integration.
• Develop and maintain tracking scripts within Swisscom’s Tag Manager to support analytics, performance measurement, and optimization initiatives.
• Set up onsite personalization use cases and A/B testing for inbound digital channels to continuously improve user experience and conversion.
• Configure and optimize campaigns and customer journeys for outbound channels, driving effective and targeted customer communications.
• Utilize advanced AI technologies including Generative AI, Agentic AI, and Machine Learning to enhance marketing decision-making, optimization, and automation processes.
• Collaborate closely with the Product Owner, Solution Architect, and fellow DevOps Engineers throughout all stages of the software development lifecycle - from design to deployment and maintenance.
• Train business users and practitioners on how to effectively use the implemented enablers and solutions.

What We Offer

• Salary from 3700 to 5600 EUR monthly gross (compensation based on your technical expertise and experience level)
• 80 EUR monthly cell phone and internet allowance
• Flexible schedule and possibility to work in hybrid mode
• Ergonomic home office allowance in value of 500 EUR
• Possibility to work abroad for 4 weeks each year
• Premium health insurance after 1 month (with included consultations with psychologist and/or physiotherapist)
• Optics (200 EUR every 2 years)
• 24 working days of annual paid holiday per year
• 5 dedicated paid learning days annually
• Gym membership or swimming pool/water aerobics membership
• Day off on your birthday or names day
• 1 day off for social activities (voluntary project, adopting an animal)
• Collaborative, friendly and driven work environment
• Work on innovations, cutting-edge technologies and in autonomous high-performance teams
• Parking options
• Continuous development environment that fosters your growth (conferences, cross-department experience sharing, learning platforms etc.)
• Annual salary review.

Job Requirements

• Strong knowledge of web technologies, APIs, and microservices architecture.
• Proficient in JavaScript, Angular, and HTML, with a focus on building scalable front-end solutions.
• Familiar with at least one marketing platform (Tealium, GTM) demonstrating a solid understanding of marketing automation and data-driven engagement.
• Experienced with Adobe Experience Platform (RT-CDP, AJO, CJA, AMM, Tags) and related Adobe Experience Cloud solutions (e.g., Target) expertise in these areas is considered a major advantage.
• Hands-on experience with CI/CD processes, distributed systems, and cloud services (e.g., AWS, Azure, or similar).
• Strong customer focus and service orientation, paired with excellent interpersonal and teamwork skills.
• Experienced in agile methodologies, contributing effectively within cross-functional teams.
• Excellent command of written and spoken English.

Key skills/competency

DevOps, MarTech, Adobe Experience Platform, CI/CD, JavaScript, Angular, HTML, Cloud Services, Agile Methodologies, Marketing Automation