Business Development Partner, CX Technology
Swishr Hire
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About Swishr Hire & Swishr Pulse
Swishr Hire is expanding its operations by launching Swishr Pulse, its dedicated CX Technology arm. Swishr Pulse is an innovative contact center intelligence platform designed to empower organizations with evidence-based operational decisions across crucial areas such as Quality, DSAT (Dissatisfaction), Performance, and Workforce Management. We are actively seeking a Business Development Partner to spearhead the market introduction and growth of this cutting-edge solution.
What You’ll Be Selling (Swishr Pulse)
Swishr Pulse is a specialized operational intelligence platform, not a generic CRM tool, built specifically for CX teams. It is designed to serve:
- Contact Centers
- Customer Experience Leaders
- Operations Heads
- QA & WFM Teams
The comprehensive platform includes:
- Quality Evaluation System
- DSAT Root Cause Analysis
- Agent Scorecards
- Performance & Coaching Insights
- Workforce Metrics Integration
Your Role as a Business Development Partner
As a Business Development Partner, CX Technology, you will be crucial in driving the adoption of Swishr Pulse. Your responsibilities will include:
- Identifying and strategically approaching target organizations.
- Introducing Swishr Pulse directly to key decision-makers.
- Managing the entire sales cycle from lead generation to closure.
- Closing new SaaS clients to expand our customer base.
- Collaborating directly with the founder on strategic positioning and pricing models.
You will operate with significant autonomy, backed by full commercial support from Swishr Hire.
Compensation & Ideal Candidate
This role offers a compelling compensation structure designed to reward high performance:
- Commission-based earnings.
- Attractive recurring revenue share on all closed accounts.
- Substantial long-term earning potential through our subscription model.
- No cap on your upside earnings, providing unlimited growth.
This position is ideal for professionals who:
- Possess established access to CX and Contact Center decision-makers.
- Have proven experience in selling SaaS or other technology solutions.
- Desire flexibility and value a performance-based earning model.
- Are entrepreneurial, self-driven, and commercially focused.
Swishr Hire operates at the intersection of CX Consulting, Talent, and Technology. If you are passionate about building scalable revenue and partnering on a growing technology solution, we encourage you to connect with us.
Key skills/competency
- Business Development
- SaaS Sales
- CX Technology
- Contact Center Operations
- Sales Cycle Management
- Client Acquisition
- Go-to-Market Strategy
- Relationship Building
- Sales Strategy
- Commercial Acumen
How to Get Hired at Swishr Hire
- Research Swishr Hire's vision: Study their mission in CX Consulting, Talent, and Technology. Understand Swishr Pulse's unique value proposition for contact centers.
- Tailor your resume: Highlight your experience selling SaaS/technology and your network of CX/Contact Center decision-makers. Quantify sales achievements and client acquisition success.
- Show entrepreneurial drive: During interviews, demonstrate your commercial acumen, independence, and ability to build scalable revenue streams. Share examples of self-initiated projects or sales strategies.
- Articulate CX technology expertise: Be prepared to discuss market trends in contact center intelligence, quality evaluation, and workforce management. Showcase your understanding of the Swishr Pulse platform.
- Network strategically: Connect with current Swishr Hire employees on LinkedIn to gain insights into company culture and sales approaches. Reference these insights in your application or interview.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background