Product Manager II
Swiggy · Bengaluru, Karnataka, India
- On site
- Full-time
- ₹1,800,000 / year
- Bengaluru, Karnataka, India
Job highlights
- Manage driver lifecycle and experience for quick-commerce.
- Design driver rate cards and optimize app UI/UX.
- Solve complex logistics problems with technology.
- Collaborate with engineering, design, and data teams.
- Focus on operational efficiency and partner satisfaction.
About the role
Product Manager II
Location: Bangalore | Karnataka
Experience: 4 - 6 years
About Swiggy Instamart
Swiggy Instamart is India’s leading quick-commerce platform, redefining how millions of households shop for their daily needs. Over time, Instamart has evolved from a grocery delivery service into a comprehensive hyperlocal marketplace. Operating a massive network of over 1,100 dark stores across 130+ cities, we offer an assortment of over 30,000 SKUs—ranging from fresh produce and snacks to electronics, toys, and home essentials. Our business model relies on cutting-edge predictive AI, high-density urban warehousing, and a robust fleet of delivery partners to solve for the modern consumer's need for instant gratification. As we scale toward profitability, we are doubling down on operational efficiency and a "partner-first" logistics philosophy.
Know The Business Function
As a PM in the Driver Partner domain, you will work on designing the entire driver lifecycle and experience, from making their first-day signup painless to ensuring they log in exactly when demand spikes. You’ll design rate cards that are easy to understand so drivers know exactly what they’re earning, and craft a UI/UX that works perfectly while they’re on a bike in bright sunlight. From the second they pick up a bag at a dark store to the moment they find a customer's door, you’re streamlining every tap to save them time and effort. It’s about turning complex logistics into a reliable, stress-free way for thousands of people to make a living.
The product team works closely with business (operations), engineering, design, data sciences and analytics to deliver the best possible customer experience through seamless technology solutions.
We’re looking for talented and passionate and fearless product folks to join our team. If you’re passionate about solving the right problems, can communicate solutions effectively and can hustle to get it executed, we want to talk to you!
As a Product Manager at Swiggy, these are the things that we will be expecting from you:
- Problem Solver: First principle thinking; the ability to build products from scratch and the vision to scale it. You should be able to break down complex logistical problems into simple, executable product tasks.
- User Empathy: You are willing to go "on-ground," talk to delivery partners at dark stores, and perhaps even complete a few deliveries yourself to understand the pain points.
- Technical Literacy: While you don't need to code, you should understand how APIs work, the limitations of GPS/Location services on mobile, and how to read a tech spec.
- Execution Focus: A "get things done" attitude. You thrive in high-pressure environments where speed to market is critical. A very keen product sense exhibited through great decision making based on operations, business and technology understanding.
- Data oriented approach: A key eye for numbers, market insights and an appetite for business/operations context and metrics.
- Effective communication skills: the ability to articulate and evangelize product vision, strategy priority and ‘Go to market plans’ in a compelling manner.
- Owner mentality: willingness to take initiatives, the accountability to dive closure, tenacity and grit.
- Collaboration: The ability to collaborate with cross functional teams yet the assertiveness and influence to rally people around ’right’ products.
- Strong execution: Ability to take ambiguous problems and deliver results quickly.
An Ideal Candidate Will Have
- Minimum 2-4 years of product management experience in building supply chain products. Proven ability to build and optimize deep tech products and the vision to scale them fast.
- Ability to be hands-on with AI tools today (and obsessively learning fast), and passion for wanting to ship AI-led products that improve how drivers onboard, earn, and get supported-this is a must have.
- Experience in developing/enhancing products leading to massive impacts in operations, fulfillment, retention etc.
- Worked on complex cross functional products and went through the whole product journey of defining strategy to driving go to market.
- Former entrepreneurs if you have ever started up! We want to talk to you!
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"
Key skills/competency
- Product Management
- Supply Chain
- AI Tools
- Operations
- Fulfillment
- Retention
- Go-to-market Strategy
- Cross-functional Collaboration
- Data Analysis
- User Empathy
Skills & topics
- Product Manager
- Product Management
- Supply Chain Management
- Quick Commerce
- Logistics
- AI Products
- Operations Management
- User Experience
- Data Analysis
- Strategy
How to get hired
- Tailor your resume: Highlight experience in supply chain, AI products, and operations.
- Showcase problem-solving: Emphasize your ability to break down complex logistical challenges.
- Demonstrate user empathy: Provide examples of understanding end-user pain points.
- Quantify achievements: Use metrics to show impact on operations, fulfillment, or retention.
- Prepare for interviews: Be ready to discuss strategy, execution, and cross-functional collaboration.
Technical preparation
Behavioral questions
Frequently asked questions
- What is Swiggy Instamart's role in quick-commerce?
- Swiggy Instamart is India's leading quick-commerce platform, focusing on redefining daily household shopping with a vast network of dark stores and diverse product offerings.
- What will a Product Manager II do at Swiggy Instamart?
- A Product Manager II will design the entire driver lifecycle and experience, from signup to optimizing earnings and on-road usability, working closely with business, engineering, design, and data science teams.
- What kind of problems will I solve as a Product Manager II?
- You will tackle complex logistical problems within the driver partner domain, aiming to make processes like onboarding, earning, and support seamless and efficient.
- What technical knowledge is expected for this Product Manager II role?
- While coding isn't required, understanding APIs, mobile GPS limitations, and reading tech specs is essential for this Product Manager II position.
- Does Swiggy Instamart value on-ground experience for Product Managers?
- Yes, Swiggy Instamart values user empathy highly; Product Managers are encouraged to go on-ground, interact with delivery partners, and understand their pain points directly.
- What is the experience requirement for the Product Manager II role?
- The role requires 4-6 years of experience, with a minimum of 2-4 years specifically in product management for supply chain products.
- Is experience with AI tools necessary for this Product Manager II job?
- Yes, hands-on experience with AI tools and a passion for shipping AI-led products that improve the driver experience is a must-have for this role.
- What kind of impact is Swiggy Instamart looking for from its Product Managers?
- Swiggy Instamart seeks Product Managers who have experience developing products that lead to massive impacts in operations, fulfillment, and retention.
- What are the key qualities for a Product Manager at Swiggy?
- Key qualities include being a problem solver, having user empathy, technical literacy, an execution focus, a data-oriented approach, strong communication, owner mentality, collaboration skills, and strong execution.
- How does Swiggy Instamart approach employee diversity?
- Swiggy Instamart is an equal opportunity employer committed to diversity and inclusion, ensuring fair consideration for all qualified applicants.