Want to get hired at Swickard TOM, LLC d/b/a Mercedes-Benz of Thousand Oaks?

Automotive Service Technician/Mechanic

Swickard TOM, LLC d/b/a Mercedes-Benz of Thousand Oaks

Thousand Oaks, California, United StatesOn Site

Original Job Summary

Automotive Service Technician/Mechanic

Veterans encouraged to apply.

The Service Technician is a skilled professional responsible for diagnosing, troubleshooting, and repairing automotive issues. In this role, you will be the heart of the service department, ensuring vehicles run smoothly and safely through quality repairs and exceptional customer service.

Responsibilities:

  • Diagnosis and Repair: Analyze concerns, use diagnostic tools, inspect systems, craft repair plans, replace faulty components, test functionality, and document repairs.
  • Customer Service: Explain technical issues, provide estimates and timelines, keep customers updated.
  • Technical Skills: Maintain deep understanding of automotive systems, diagnostics, and repair procedures; perform both basic and complex repairs.
  • Additional Duties: Test drives, research technical info, suggest preventative maintenance, and contribute to a positive work environment.

Qualifications:

  • High Hospitality Quotient (HQ) with kindness, optimism, and integrity.
  • Valid driver's license, clean driving record.
  • 2-3 years of experience or equivalent training.
  • Completion of automotive technician training and possibly ASE certifications.
  • Strong technical and communication skills.

Benefits of Working at Swickard:

  • Career growth and leadership opportunities.
  • Open service appointment schedule with high shop volume.
  • Progressive pay plans based on tenure and certifications.
  • Paid manufacturer training for career advancement.
  • Competitive benefits including insurance, 401k, PTO, and paid holidays.

About Us:

Founded in 2014 by Jeff Swickard in Wilsonville, OR, Swickard is a hospitality company specializing in highline automotive brands including Mercedes-Benz, BMW, Volvo, Porsche, Lexus, Audi, and Land Rover. We believe in transforming the car-buying and servicing experience through exceptional hospitality.

Key skills/competency:

Automotive, Diagnostics, Repair, ASE, Customer Service, Troubleshooting, Mechanical, Inspection, Safety, Technical

How to Get Hired at Swickard TOM, LLC d/b/a Mercedes-Benz of Thousand Oaks

🎯 Tips for Getting Hired

  • Research Swickard's culture: Study their mission, values, and employee reviews.
  • Customize your resume: Emphasize automotive repair and diagnostic skills.
  • Highlight certifications: List ASE and training credentials clearly.
  • Prepare for technical questions: Review automotive systems and repair scenarios.
  • Follow application guidelines: Submit via Swickard's official career page.

📝 Interview Preparation Advice

Technical Preparation

Review diagnostic tool operation.
Study automotive system schematics.
Practice repair procedures.
Update ASE certification knowledge.

Behavioral Questions

Describe challenging customer interactions.
Explain teamwork in repair situations.
Detail handling high-pressure scenarios.
Share problem-solving experiences.