Want to get hired at Swickard Crown, LLC d/b/a Crown Toyota?

Service Technician

Swickard Crown, LLC d/b/a Crown Toyota

Ontario, California, United StatesOn Site

Original Job Summary

Overview

The Service Technician at Crown Toyota is responsible for diagnosing, troubleshooting, and repairing a wide range of automotive issues, ensuring vehicles run safely and efficiently. Veterans are encouraged to apply.

Responsibilities

Diagnosis and Repair:

  • Analyze customer concerns and vehicle symptoms.
  • Utilize diagnostic tools (scanners, multimeters, pressure gauges, etc.).
  • Inspect engine, transmission, brakes, electrical systems, and more.
  • Prepare repair plans and obtain customer authorizations.
  • Repair, replace components and test for functionality.
  • Document repairs and parts on service orders.

Customer Service:

  • Explain technical issues to customers in simple terms.
  • Provide accurate repair estimates and timelines.
  • Keep customers updated throughout the service process.

Technical Skills & Knowledge:

  • Understand automotive systems and repair procedures.
  • Stay current with new automotive technologies and repair methods.
  • Perform a variety of repairs from basic maintenance to complex overhauls.
  • Maintain a clean, organized work area and adhere to safety protocols.

Additional Responsibilities:

  • Conduct test drives to evaluate vehicle performance.
  • Research technical information and consult service manuals.
  • Recommend preventative maintenance services.
  • Contribute to a positive, efficient shop environment.
  • Perform other duties as assigned.

Qualifications & Skills

  • High school diploma or equivalent; automotive training preferred.
  • 2-3 years of relevant automotive repair experience.
  • Valid driver's license and clean driving record.
  • ASE certifications are a strong plus.
  • Strong troubleshooting, technical, and customer service skills.
  • Manual dexterity and ability to perform physical tasks.

Benefits of Working at Crown Toyota (Swickard Crown, LLC)

  • Clear career path with leadership opportunities.
  • Open Service Appointment Schedule increasing work flow.
  • Progressive pay plans based on tenure and certifications.
  • Paid manufacturer training to advance your career.
  • Competitive salary and comprehensive benefits package.

About Us

Founded in 2014 by Jeff Swickard in Wilsonville, OR, Crown Toyota is a hospitality company that sells cars, parts, and service. We believe in revolutionizing the car-buying and servicing experience while fostering a team-oriented, inclusive culture.

Key skills/competency

  • diagnosis
  • repair
  • automotive
  • customer service
  • ASE
  • maintenance
  • diagnostic tools
  • inspection
  • teamwork
  • safety

How to Get Hired at Swickard Crown, LLC d/b/a Crown Toyota

🎯 Tips for Getting Hired

  • Customize your resume: Tailor it to automotive repair skills.
  • Highlight certifications: Emphasize ASE and technical training.
  • Prepare examples: Use specific automotive service conundrums.
  • Research Crown Toyota: Understand their values and culture.

📝 Interview Preparation Advice

Technical Preparation

Review diagnostic tool manuals.
Practice engine and transmission inspections.
Update ASE certification skills.
Study automotive repair procedures.

Behavioral Questions

Describe teamwork experience.
Explain conflict resolution examples.
Detail customer service instances.
Illustrate work under pressure.