Service Technician

@ Swickard Crown, LLC d/b/a Crown Toyota

Overview

The Service Technician at Crown Toyota is responsible for diagnosing, troubleshooting, and repairing a wide range of automotive issues, ensuring vehicles run safely and efficiently. Veterans are encouraged to apply.

Responsibilities

Diagnosis and Repair:

• Analyze customer concerns and vehicle symptoms.
• Utilize diagnostic tools (scanners, multimeters, pressure gauges, etc.).
• Inspect engine, transmission, brakes, electrical systems, and more.
• Prepare repair plans and obtain customer authorizations.
• Repair, replace components and test for functionality.
• Document repairs and parts on service orders.

Customer Service:

• Explain technical issues to customers in simple terms.
• Provide accurate repair estimates and timelines.
• Keep customers updated throughout the service process.

Technical Skills & Knowledge:

• Understand automotive systems and repair procedures.
• Stay current with new automotive technologies and repair methods.
• Perform a variety of repairs from basic maintenance to complex overhauls.
• Maintain a clean, organized work area and adhere to safety protocols.

Additional Responsibilities:

• Conduct test drives to evaluate vehicle performance.
• Research technical information and consult service manuals.
• Recommend preventative maintenance services.
• Contribute to a positive, efficient shop environment.
• Perform other duties as assigned.

Qualifications & Skills

• High school diploma or equivalent; automotive training preferred.
• 2-3 years of relevant automotive repair experience.
• Valid driver's license and clean driving record.
• ASE certifications are a strong plus.
• Strong troubleshooting, technical, and customer service skills.
• Manual dexterity and ability to perform physical tasks.

Benefits of Working at Crown Toyota (Swickard Crown, LLC)

• Clear career path with leadership opportunities.
• Open Service Appointment Schedule increasing work flow.
• Progressive pay plans based on tenure and certifications.
• Paid manufacturer training to advance your career.
• Competitive salary and comprehensive benefits package.

About Us

Founded in 2014 by Jeff Swickard in Wilsonville, OR, Crown Toyota is a hospitality company that sells cars, parts, and service. We believe in revolutionizing the car-buying and servicing experience while fostering a team-oriented, inclusive culture.

Key skills/competency

• diagnosis
• repair
• automotive
• customer service
• ASE
• maintenance
• diagnostic tools
• inspection
• teamwork
• safety