Service Porter
@ Swickard Crown, LLC d/b/a Crown Toyota

Ontario, California, United States
$16 - $20
On Site
Posted 12 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXX****** @crowntoyota.com
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Job Details

Service Porter at Crown Toyota

No prior automotive industry experience is required to apply!

The Service Porter is a vital member of the service department team, ensuring smooth operations and a positive customer experience. You will be responsible for cleaning, maintaining, and moving vehicles, while also assisting service advisors and technicians.

Responsibilities

  • Vehicle Management: Safely move and organize vehicles within the service department and lot following dealership standards. Assist with customer vehicle pick-up and drop-off.
  • Customer Service: Greet customers, help with loading/unloading belongings, answer basic questions, and direct them to service advisors.
  • Service Area Maintenance: Keep the service area clean and organized by sweeping, vacuuming, and removing trash.
  • Support Tasks: Assist service advisors and technicians, run errands (e.g., picking up parts), and shuttle customers if needed.
  • Safety and Compliance: Follow all safety regulations.
  • Other duties as assigned.

Qualifications

  • High “HQ” (Hospitality Quotient): kindness, optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • High school diploma or equivalent.
  • No previous experience required!
  • Valid driver's license with a clean driving record.

Skills

  • Strong work ethic and positive attitude.
  • Ability to work independently and as part of a team.
  • Attention to detail and commitment to quality.
  • Physical stamina to perform manual labor tasks (standing, bending, lifting).
  • Excellent communication and interpersonal skills.

Benefits of Working at Crown Toyota

  • Open Service Appointment Schedule with high income potential.
  • Career Path with growth into leadership roles.
  • Positive and supportive team culture.
  • Opportunities for personal and professional growth.
  • Competitive compensation and comprehensive benefits.

About Us

Founded in 2014 by Jeff Swickard in Wilsonville, OR, Crown Toyota is part of Swickard Crown, LLC. We are a hospitality company that sells cars, parts, and services. Our guiding principle is to be our customers’ favorite place to serve their vehicle needs and to be your favorite place to work. Representing highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, and Land Rover, we are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Key skills/competency

Service Porter, Automotive, Customer Service, Vehicle Management, Hospitality, Cleaning, Teamwork, Safety, Maintenance, Manual Labor

How to Get Hired at Swickard Crown, LLC d/b/a Crown Toyota

🎯 Tips for Getting Hired

  • Customize Resume: Highlight relevant customer service and manual labor skills.
  • Research Crown Toyota: Understand their culture, mission, and highline brands.
  • Emphasize Positivity: Showcase hospitality quotient and teamwork ability.
  • Prepare Examples: Demonstrate experience in multi-tasking and adherence to safety.

📝 Interview Preparation Advice

Technical Preparation

Review safety protocols thoroughly.
Practice vehicle management procedures.
Learn standard cleaning methods.
Understand service department operations.

Behavioral Questions

Describe a time managing conflicting priorities.
Explain how you provide exemplary customer service.
Detail an experience working in a team.
Discuss managing unexpected challenges at work.

Frequently Asked Questions