Sales Associate @ SweatHouz (SWTHZ)
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Job Details
About the Job
SweatHouz Infrared Sauna Studio is looking for a service-oriented Sales Associate. You will drive membership and package sales, deliver exceptional guest experiences, handle phone inquiries and appointments, support front desk operations, and maintain a clean and welcoming studio environment.
About SweatHouz
SWTHZ is the fastest growing multi-unit brand in wellness with 60+ locations and over 400 licenses sold. The company specializes in luxury boutique contrast therapy, featuring infrared sauna, cold plunge, and vitamin C showers. With rapid growth and international expansion on the horizon, the brand is redefining wellness.
About You
You are energetic, detail-oriented, and passionate about health and wellness. With 2+ years of customer-facing or sales experience and at least 1 year in hospitality, fitness, or wellness, you thrive in dynamic environments and enjoy helping others achieve their goals.
Essential Duties & Responsibilities
- Represent the SweatHouz brand with professionalism.
- Deliver exceptional guest experiences from door to membership.
- Drive membership and package sales through customer service and education.
- Manage phone inquiries, appointment bookings, and follow-ups using MindBody or similar platforms.
- Support front desk operations including check-ins and payment processing.
- Maintain a clean and welcoming studio, including sauna suite turnover and laundry.
- Execute studio opening and closing procedures as required.
- Stay updated on product knowledge, membership options, and promotions.
- Support studio events, community partnerships, and guest retention efforts.
Qualifications and Skills
- 2+ years of customer service or sales experience.
- 1+ year experience in hospitality, wellness, or fitness preferred.
- Strong communication and interpersonal skills.
- Passion for wellness and customer care.
- Familiarity with MindBody or similar POS/CRM systems is a plus.
- AED/Adult CPR Certification or willingness to obtain.
- Ability to work flexible hours, including evenings and weekends.
Benefits
- Paid training
- Medical/Dental/Vision for full-time employees
- Free unlimited SweatHouz membership
- Supportive, team-oriented atmosphere
- Opportunities for internal growth
Key skills/competency
- Sales
- Customer Service
- Wellness
- Hospitality
- Membership Sales
- Communication
- MindBody
- Teamwork
- POS
- Client Care
How to Get Hired at SweatHouz (SWTHZ)
🎯 Tips for Getting Hired
- Research SweatHouz culture: Understand their wellness mission and growth.
- Customize resume: Highlight customer service and sales experience.
- Leverage experience: Emphasize hospitality and wellness background.
- Prepare insights: Review MindBody and POS systems.