Legal Engineer CRM, Automation, AI, Data
@ Swans

Hybrid
$120,000
Hybrid
Full Time
Posted 13 hours ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXXXX****** @swans.com
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Job Details

Overview

At Swans, as a Legal Engineer CRM, Automation, AI, Data, you will blend technology with operational problem-solving for law firms. You will deploy CRM configurations, manage project systems, design automation workflows, integrate APIs, and implement AI solutions to unlock revenue potential for law firm owners.

Key Responsibilities

  • Deploy and configure CRM and case management systems.
  • Design and implement automation workflows using low-code/no-code tools.
  • Integrate APIs and build data pipelines and analytics dashboards.
  • Analyze operational bottlenecks and build tailored solutions.
  • Engage directly with clients, presenting technical insights clearly.

Daily Tasks

Spend 75% of your time on system building and 25% on operational analysis and client interactions. You will both analyze challenges and directly deploy solutions.

About Swans

Swans is a fast-moving consulting & implementation agency dedicated to modernizing US law firms with technology. With an international team and strong growth trajectory, you will work in a dynamic, intense, and results-oriented environment that prioritizes care for clients, team, and the community.

Compensation & Benefits

Competitive salary, performance-based bonuses, flexible benefits and a strong investment in career growth and professional development.

Key skills/competency

  • CRM configuration
  • Automation workflows
  • API integrations
  • AI implementations
  • Operational analysis
  • Systems thinking
  • Project management
  • Data analytics
  • Client communication
  • Technical problem-solving
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How to Get Hired at Swans

🎯 Tips for Getting Hired

  • Customize your resume: Highlight CRM, automation, and API skills.
  • Research Swans: Understand their mission and technology focus.
  • Showcase problem-solving: Provide examples of operational improvements.
  • Prepare for technical interviews: Practice system design and integration tasks.
  • Network smartly: Connect with current employees on LinkedIn.

📝 Interview Preparation Advice

Technical Preparation

Review CRM and case management systems.
Practice automation using Zapier and similar tools.
Study API integration and data pipeline setups.
Familiarize with AI tools like ChatGPT and Gemini.

Behavioral Questions

Describe a time you solved a tough problem.
Explain managing client expectations under pressure.
Detail a situation of independent system design.
Discuss how you adapt to rapid changes.

Frequently Asked Questions