Admissions and Administration Assistant

About the Role

Join one of Marbella’s most established and respected international schools, recognised for its personalised, people-focused approach, strong traditional values and consistently outstanding academic outcomes that enable every student to reach their full potential.

We are seeking a proactive and tech-savvy Admissions and Administration Assistant to support our growing admissions function. This is an excellent opportunity for an early career professional to develop within a high-performing and forward-thinking school environment.

This role centres on managing and optimising our admissions and relationship management system as part of an ongoing digitisation initiative. You will play a key role in ensuring seamless processes, high quality data and responsive communication, helping to deliver an exceptional experience for prospective families.

Key Responsibilities

• Manage and maintain the system, including data entry, tagging, segmentation and data hygiene.
• Support the handling of enquiries across email, phone, web and in person, ensuring all interactions are recorded accurately.
• Assist with application processes, including document management, scheduling visits and assessments, and maintaining up to date application records.
• Monitor admissions pipelines, proactively follow up on enquiries and escalate where appropriate.
• Produce reports and dashboards to track key admissions metrics and performance.
• Support the delivery of admissions events and school tours, including communications and follow up.
• Assist families and colleagues with document uploads and basic system support.
• Ensure GDPR compliance and uphold the highest standards of data confidentiality.
• Contribute to ongoing process improvements, automation and system optimisation.
• Collaborate with academic, finance and marketing teams to ensure clear and consistent communication.
• Provide a professional, warm and personalised experience for all prospective families.

Experience and Skills

• Recent graduates or up to one year of administrative experience, internships are welcome.
• Confident using CRM or similar systems, with strong digital capability across Google Workspace or Microsoft Office.
• Basic data and reporting skills, knowledge of SQL or similar tools is advantageous.
• Excellent written and spoken English, Spanish highly desirable, additional languages are an advantage.
• Highly organised, detail oriented and able to manage multiple priorities effectively.
• Strong communication and customer service skills.
• Awareness of GDPR or willingness to develop knowledge in this area.

Personal Attributes

• Naturally curious about technology, with a proactive and solutions focused mindset.
• A collaborative team player with strong interpersonal skills and cultural awareness.
• Comfortable operating in a fast paced and evolving environment.

Working Conditions

• Based on our Marbella campus, with occasional evening or weekend commitments for events.
• Full time position.
• Salary commensurate with experience.
• Benefits include professional development and opportunities for progression.

Key Skills/Competency

• Admissions Process Management
• CRM Systems
• Data Entry and Hygiene
• Customer Relationship Management
• Reporting and Analytics
• Event Support
• GDPR Compliance
• Communication Skills
• Digital Literacy
• Process Improvement