Associate Project Manager

Associate Project Manager at Suvoda

Suvoda is seeking an entry-level, analytically-oriented Associate Project Manager to join their dynamic team. The ideal candidate thrives in a fast-paced environment, proactively seeking knowledge and development. They are a resourceful problem solver, savvy with technology, and adept at finding effective and efficient solutions to complex client problems. This role is perfect for a true self-starter who handles uncertainty and ambiguity well, and is a proven team player dedicated to team success.

Key Responsibilities

• Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials.
• Support the Services Delivery project team in liaising with clients to discuss requirements, handle issues, provide status updates, and answer questions.
• Design IRT solutions that meet study requirements based on clinical protocols, Suvoda proposals, and client discussions.
• Accurately and completely document all requirements, participating in internal and external specification review meetings.
• Assist with client review meetings for IRT specifications and supporting documents, making any required updates.
• Manage project schedules and scope, tracking all internal and client tasks to meet project milestones.
• Manage the cross-functional project team’s schedule and task assignments.
• Assist with creating UAT plans, developing test scripts, coordinating data setup, and providing client support for client User Acceptance Testing.
• Provide protocol-specific support to clients and the support team after go-live.
• Ensure client satisfaction throughout the project build and maintenance phases, collaborating with Suvoda management, the product team, and business development as needed.
• Provide system training to end-users through in-person meetings, web meetings, and user manuals.
• Provide telephone and email support to system users globally.
• Travel to client sites to attend meetings and conduct user training sessions.
• Perform other related duties as required.

Requirements

• Bachelor's degree (life sciences or computer science preferred).
• Interpersonal and communication skills.
• Time management and organizational skills.
• Analytical thinking ability.
• Creative problem-solving ability.
• Attention to detail.
• A minimum of 1.5 to 2 years of previous relevant experience.

Key skills/competency

• Project Management
• Clinical Trials
• Interactive Response Technology (IRT)
• Client Relations
• Problem-Solving
• Analytical Thinking
• Communication Skills
• User Training
• Documentation
• Scope Management