Employee Travel Associate

Job Title: Employee Travel Associate

Surf Air Mobility is transforming air mobility, creating a more efficient and accessible flying experience through innovation, customer-first approaches, advanced software, and electrification. We are a passionate team working in a collaborative environment to shape the future of aviation with cutting-edge technologies.

Job Summary

We are seeking a Full Time In-House (Dallas) Employee Travel Associate to support our team members with their business travel needs. This role involves assisting employees with booking travel, navigating travel benefits, and resolving travel-related issues, all while ensuring compliance with company travel policies and industry regulations. You will be part of a passionate team that thrives in a collaborative environment where innovation and hard work are key to shaping the future of aviation.

Key Responsibilities

• Track and report employee travel usage and assist in auditing travel records.
• Ensure all employee travel is properly documented and approved.
• Assist corporate employees with booking business travel.
• Communicate travel benefits, updates, and changes through email, phone, or virtual consultations.
• Maintain confidentiality and professionalism when handling sensitive employee information.
• Prepare ad hoc reports as needed.

Qualifications

• Entry-level position. 1-3 years of travel experience preferred.
• Proficient in Google Suite, especially Google Sheets and Excel.
• Excellent communication and problem-solving skills.
• Strong customer service orientation with close attention to detail.
• Ability to work independently and prioritize multiple tasks in a fast-paced environment.

Miscellaneous Requirements

• Computer and phone skills.
• Ability to read, write, and speak English effectively.
• Authorized to work in the U.S. per the Immigration Act of 1986.

Benefits

• Competitive Salary: Attractive compensation package based on experience.
• Health & Wellness: Eligibility for medical, dental, and vision insurance, air ambulance coverage, short-term disability, pet insurance, HSAs, and company-paid life insurance after 30 days.
• Retirement Plans: Opportunity to enroll in our company’s 401(k) plan.
• Generous PTO: Earn 1 day of PTO per month after the probationary period, plus paid holidays.
• Employee Discounts: Access to the My ID Travel program for discounted flights (standby), hotel/resort discounts, car rentals, and cruises.

Office Amenities (Addison)

• Full free on-site gym
• Two indoor pickleball courts
• Game tables in lobby
• On-site day care through Kinder Care
• On-site coffee shop and café
• Free underground parking
• Easy access to Tollway and George Bush
• Convenient location near restaurants in Addison

Commitment to Diversity and Inclusion

Surf Air Mobility is committed to building an inclusive ecosystem and strongly encourages applications from qualified applicants and members of underrepresented groups. We are an Equal Opportunity Employer and our employment practices are based on merit, competence, and qualifications, without regard to race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, or any other legally protected status.

Surf Air Mobility participates in E-Verify.

Key skills/competency

• Employee Travel
• Travel Booking
• Customer Service
• Google Sheets
• Excel
• Reporting
• Policy Compliance
• Travel Benefits
• Problem-Solving
• Communication