Employee Travel Associate

About Surf Air Mobility

At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we’re pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.

Job Summary

We are seeking a Full Time In-House (Dallas) Employee Travel Associate to support our team members with business travel needs. This role assists employees with booking travel, navigating travel benefits, and resolving travel-related issues, while ensuring compliance with company travel policies and industry regulations. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.

Key Responsibilities

• Track and report employee travel usage and assist in auditing travel records
• Ensure all employee travel is properly documented and approved
• Assist corporate employees with booking business travel
• Communicate travel benefits, updates, and changes through email, phone, or virtual consultations
• Maintain confidentiality and professionalism when handling sensitive employee information
• Prepare ad hoc reports as needed

Qualifications

• Entry-level position. 1-3 years of travel experience preferred
• Proficient in Google Suite and, especially, Google Sheets and Excel.
• Excellent communication and problem-solving skills
• Strong customer service orientation with close attention to detail
• Ability to work independently and prioritize multiple tasks in a fast-paced environment

Miscellaneous Requirements

• Computer, phone skills
• Ability to read, write and speak English effectively.
• Authorized to work in the U.S. per the Immigration Act of 1986.

Benefits

• Competitive Salary: Attractive compensation package based on experience.
• Health & Wellness: After 30 days of employment on the 1st of the next month, you are eligible to sign up for medical, dental, and vision insurance, air ambulance coverage, short-term disability, pet insurance, health savings accounts, and company-paid life insurance.
• Retirement Plans: Employees can enroll in our company’s 401(k) plan.
• Generous PTO: After completion of your probationary period, employees earn 1 day of PTO per month, plus paid holidays throughout the calendar year.
• Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:
• Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
• Discounts on hotels and resorts
• Car rentals at reduced rates
• Discounted cruises
• Addison Office Amenities: Include: full free on-site gym, two indoor pickleball courts, game tables in lobby, on-site day care through Kinder Care, on-site coffee shop, on-site café, free underground parking, easy access to Tollway and George Bush, and great location near restaurants in Addison.

Key Skills/Competency

• Travel Coordination
• Employee Support
• Policy Compliance
• Google Sheets
• Microsoft Excel
• Customer Service
• Problem Solving
• Data Entry
• Communication Skills
• Confidentiality