Electronic Data Interchange Coordinator
SupplyHouse · United States
- Hybrid
- Full-time
- $88,500 / year
- United States
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Job highlights
- Coordinate EDI transactions with partners.
- Monitor and resolve EDI transmission issues.
- Onboard new vendors into the EDI program.
- Ensure accurate data flow between systems.
- Track EDI performance metrics for improvements.
About the role
About SupplyHouse.com
Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.
Role Overview
We are looking for an Electronic Data Interchange (EDI) Coordinator to join our Merchandising Execution Team. This individual will report into our Manager of Merchandising Execution and serve as the primary point of contact for all EDI operations. In this position, you will be responsible for vendor onboarding, transaction monitoring, issue resolution, and ensuring seamless integration between EDI, internal systems, and business operations. If you enjoy collaborating on system integrations, data mapping, and issue resolution, while ensuring accuracy and creating automations, we’d love to hear from you!
Location and Work Arrangement
This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.
Job Details
- Role Type: Full-Time, Non-Exempt
- Location: Remote
- Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility
- Base Salary: $71,000 – $88,500 per year
Responsibilities
- Coordinate configuration, testing, and maintenance of EDI transactions with external EDI provider and trading partners, including 850 (Purchase Orders), 855 (Purchase Order Acknowledgments), 856 (Advance Ship Notices), and 810 (Invoices).
- Proactively monitor daily EDI transmissions to identify failures, errors, or delays; investigate failed or rejected transactions and coordinate reprocessing with vendors, internal teams, and EDI provider to prevent operational disruptions.
- Serve as the primary liaison between internal teams, external vendors, and EDI partner and own day-to-day relationship with third-party EDI provider, including issue escalation, prioritization, and performance tracking.
- Lead end-to-end onboarding of new vendors into the EDI program, including requirements gathering, testing, validation, and go-live coordination.
- Develop, standardize, and maintain all EDI documentation, process guides, and support materials.
- Ensure accurate data flow between EDI platform, internal ERP system, and PO Management software.
- Work closely with Merchandising, IT, and Accounting teams to resolve data discrepancies, maintain seamless transaction flow, and promote EDI best practices across teams.
- Track EDI performance metrics, including error rates, vendor compliance, and onboarding timelines and use them to identify trends in transaction errors to recommend process improvements.
Requirements
- Bachelor's degree in Information Systems, Information Technology, Supply Chain Management, Business Administration, Operations Management, a related field, or equivalent work experience
- 2+ years of experience working with EDI systems, trading partner onboarding, and transaction lifecycle management
- Strong working knowledge of EDI document types (850, 855, 856, 810) and standard mapping processes
- Experience troubleshooting across multiple systems, including EDI platforms, ERP systems, and order/PO management tools
- Experience working with EDI service providers (LBMX, TrueCommerce, etc.)
- Strong analytical and problem-solving skills, especially in data troubleshooting
- Excellent communication skills for coordinating across external partners and internal departments
- Ability to manage multiple priorities in a fast-paced environment
- Ability to work well both independently and in a team setting
- Detail oriented mindset with strong organizational skills
Why Work With Us
- Awesome Benefits: Comprehensive medical, dental, vision, voluntary life insurance, 401(k) with company match, paid time off, company-paid insurance, discount programs, FSA, EAP, work from home stipend, professional development budget, and more.
- Empower Ownership: Benefit financially from the company’s growth and accomplishments through the Ownership for All program.
- Work-Life Balance: Value your time with a healthy separation between professional and personal life, wellness initiatives, and a Flex-Time Policy.
- Support Growth: Embrace continuous learning with opportunities for career growth, hands-on training, internal mobility, and a professional development budget.
- Give Back: Live the core value of Generosity through donations, employee-nominated contributions, non-profit support, and Volunteer Paid Time Off.
- We Listen: Your voice is valued through monthly town halls, 1:1 check-ins, listening initiatives, and company-wide idea forms.
Check us out and learn more at: https://www.supplyhouse.com/our-company!
Additional Details
- Remote employees are expected to work in a distraction-free environment.
- Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
- SupplyHouse.com is an Equal Opportunity Employer.
- We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
- To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
- We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
- All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.
Key skills/competency
- Electronic Data Interchange (EDI)
- EDI Coordinator
- Vendor Onboarding
- Transaction Monitoring
- Issue Resolution
- System Integration
- Data Mapping
- ERP Systems
- PO Management Software
- Data Analysis
Skills & topics
- EDI Coordinator
- Electronic Data Interchange
- EDI Systems
- Vendor Onboarding
- Transaction Monitoring
- Issue Resolution
- ERP Systems
- Supply Chain
- e-commerce
- Data Mapping
How to get hired
- Tailor your resume: Highlight your 2+ years of EDI experience, specific EDI document types (850, 855, 856, 810), and troubleshooting skills.
- Showcase system knowledge: Emphasize your experience with EDI platforms, ERP systems, PO management software, and EDI service providers.
- Prepare for technical questions: Be ready to discuss EDI transaction lifecycle management, data mapping, and issue resolution strategies.
- Demonstrate problem-solving: Highlight your analytical skills and ability to coordinate solutions across internal teams and external partners.
- Align with values: Express your understanding of SupplyHouse.com's core values like Generosity, Respect, and Teamwork in your application and interviews.
Technical preparation
Master EDI document types: 850, 855, 856, 810.,Practice data mapping and troubleshooting.,Familiarize with ERP and PO systems.,Understand EDI service provider integrations.
Behavioral questions
Describe a complex EDI issue you resolved.,How do you manage vendor relationships?,How do you ensure data accuracy?,How do you handle competing priorities?
Frequently asked questions
- What are the specific states eligible for the remote Electronic Data Interchange Coordinator role at SupplyHouse.com?
- The remote Electronic Data Interchange Coordinator position at SupplyHouse.com is open to individuals residing in or willing to relocate to Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This ensures you can be part of our distributed team while meeting location requirements.
- Does SupplyHouse.com offer support for work visas for the Electronic Data Interchange Coordinator position?
- SupplyHouse.com does not sponsor applicants for work visas for the Electronic Data Interchange Coordinator role. Applicants must be currently authorized to work in the U.S. on a full-time basis to be considered for this position.
- What is the required educational background for an Electronic Data Interchange Coordinator at SupplyHouse.com?
- A Bachelor's degree in Information Systems, Information Technology, Supply Chain Management, Business Administration, Operations Management, or a related field is preferred for the Electronic Data Interchange Coordinator role. However, equivalent work experience will also be considered as a qualification.
- How often is travel required for the remote Electronic Data Interchange Coordinator role at SupplyHouse.com?
- The remote Electronic Data Interchange Coordinator position requires travel to SupplyHouse.com's headquarters in Melville, NY, approximately three times per year. This travel is for internal meetings and team-building activities, with reasonable and necessary travel expenses reimbursed.
- What are the primary EDI transaction types managed by the Electronic Data Interchange Coordinator at SupplyHouse.com?
- The Electronic Data Interchange Coordinator at SupplyHouse.com is responsible for managing key EDI transaction types including 850 (Purchase Orders), 855 (Purchase Order Acknowledgments), 856 (Advance Ship Notices), and 810 (Invoices) with external trading partners.
- How does SupplyHouse.com handle AI use in the application process for the Electronic Data Interchange Coordinator role?
- SupplyHouse.com encourages transparency regarding AI use in application materials. While AI tools can assist in preparation, applicants must clearly disclose their use and be prepared to speak authentically about their ideas and work, focusing on honesty, judgment, and problem-solving approaches.