Staff Product Manager, Membership Value and Exp... @ Super.com
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About Super.com
Super.com is dedicated to maximizing lives — for both customers and team members. At Super.com, working is more than a job; it’s an opportunity to unlock your potential with learning and impactful work.
About The Team
The Product Management team is fast-paced and high-performing, focused on creating meaningful products for millions. Grounded in data, customer understanding, and quality, the team experiments routinely and uses quantitative and qualitative insights to deliver a world class product experience.
About The Role
As the Staff Product Manager, Membership Value and Experience, you will lead and evolve key user touchpoints including the Homepage and the Super+ Membership ecosystem. Your role is to bridge activation, engagement and monetization by guiding users from initial interaction to long-term retention.
You will manage a horizontal team across design, engineering, data science, growth, marketing, and lifecycle teams. Own the roadmap, set OKRs, drive strategy, and ensure customer experience is top-notch.
What You'll Be Working On
- Drive Outcomes: Set and deliver on OKRs and mission.
- Lead the MAT & Roadmap: Manage cross-functional team performance.
- Launch & Review PRDs & Experiments: Document, launch, and measure products.
- Manage Stakeholders: Influence executives while guiding teammates.
- Analyze & Research: Use data tools to extract actionable insights.
- Own the Experience: Ensure end-to-end customer satisfaction.
- Build Customer Empathy: Engage deeply with user needs and context.
What We’re Looking For
- 5-7 years of B2C product management experience.
- 3+ years collaborating with cross-functional teams.
- Strong leadership and mentoring skills.
- Experience scaling products from 0 to 1 and then 1 to 100.
- Excellent project management and communication skills.
- Data-driven, with a bias for action and problem solving.
Compensation & Benefits
Salary ranges vary by region: In Canada, Tier 1: CAD 150,000 - 202,000; Tier 2: CAD 143,000 - 192,000. In the USA: USD 154,000 - 216,000. Enjoy remote-first flexibility, unlimited PTO, wellness budgets, and more.
Equal Opportunity
Super.com is an equal opportunity employer. Accommodations available on request during the selection process.
Key skills/competency
- Product Management
- Strategy
- Data Analysis
- Leadership
- Cross-functional
- User Experience
- Roadmap
- Stakeholder Management
- Experimentation
- Communication
How to Get Hired at Super.com
🎯 Tips for Getting Hired
- Research Super.com culture: Understand mission, values, and recent news.
- Customize your resume: Highlight product management successes.
- Network on LinkedIn: Connect with current product leaders.
- Prepare data insights: Emphasize analytical and leadership skills.