Partner Operations Manager
@ Super.com

Hybrid
$120,000
Hybrid
Full Time
Posted 23 days ago

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XXXXXXXXXX XXXXXXXXXXX XXXXXXXX******* @super.com
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Job Details

About Super.com

We started Super.com to help maximize lives – both our customers and our team – so that everyone can experience all that life has to offer. At Super.com, it’s not just a job; it’s an opportunity to unlock potential with a focus on learning and impact.

About the Role

The Partner Operations Manager is a highly analytical, data-driven role within our Strategic Operations team. You will leverage your background in sales enablement, compliance, and operational strategy to manage and optimize partner relationships. Your responsibilities include developing strategies to enhance partner performance and accountability, resolving disputes, and driving operational excellence.

About the Team

The Vertical Operations team is the strategic backbone of our operations, ensuring service standards, setting SLAs, and driving partner performance. They use data-driven insights and cross-functional collaboration to guarantee sustainable growth.

What You’ll Be Working On

  • Analyze partner performance data to identify trends and opportunities.
  • Develop and implement financial models to optimize partner relationships.
  • Collaborate with internal stakeholders to align strategies with business objectives.
  • Lead initiatives for partner onboarding, performance monitoring, and issue resolution.
  • Prepare presentations and reports for senior leadership with actionable insights.
  • Keep abreast of industry trends and regulatory changes.

What We’re Looking For

  • Bachelor’s degree in Business, Economics, or related field.
  • 3+ years in operations, strategy or business development in relevant sectors.
  • Advanced proficiency in Excel, SQL and data visualization tools.
  • Strong knowledge in partner operations, process design, and dispute resolution.
  • Proven experience in financial modeling and strategy development.
  • Excellent analytical, communication and presentation skills.

Benefits & Perks

  • Remote-first flexibility: Work from anywhere globally.
  • Unlimited PTO, recharge days and annual team offsites.
  • Weekly UberEats credits, travel discounts and comprehensive compensation including equity.
  • Family-friendly benefits, wellness budgets, and personal development funds.

Key skills/competency

  • Data Analysis
  • Financial Modeling
  • Partner Management
  • Operational Strategy
  • Sales Enablement
  • Compliance
  • Excel/SQL
  • Data Visualization
  • Dispute Resolution
  • Stakeholder Collaboration
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How to Get Hired at Super.com

🎯 Tips for Getting Hired

  • Research Super.com culture: Understand their mission, values, and growth story.
  • Customize your resume: Highlight data analysis and operational strategy skills.
  • Leverage keywords: Use partner management and financial modeling terms.
  • Prepare for technical questions: Review Excel, SQL, and data visualization examples.
  • Practice clear communication: Showcase your past successes in presentations.

📝 Interview Preparation Advice

Technical Preparation

Review advanced Excel functions and SQL queries.
Practice data visualization using Power BI and Looker.
Study financial modeling case studies and scenarios.
Update skills on partner performance analytics tools.

Behavioral Questions

Explain a time you resolved a partner dispute.
Describe managing cross-functional project challenges.
Detail handling complex data-driven decisions.
Share an example of process improvement leadership.

Frequently Asked Questions