Director, Payments

About Super.com

We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.

We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.

About The Role

This Director, Payments role is the leader of the payments teams and responsible for setting the team’s key goals and objectives, as well as the Company’s payments strategy. This is a unique opportunity to collaborate with the leadership of the Company internally, and key external partners to own, transform, and evolve how the Company responds to the future demands in the payments space.

About The Team

The team is responsible for delivering best in class payments solutions to meet both our customers, partners, and business needs. The payments team operates both as a shared service, and as a cross-functional, mission-aligned team (MAT). This structure empowers the team to partner with leaders across the business to drive strategy, and contribute to product development with the ultimate goal of increasing the likelihood of positive, profitable transactions.

What You’ll Be Working On

• Team Leadership: Hire/Manage team to develop best-in-class payments capabilities. Provide guidance, mentorship, and leadership to the team, fostering a collaborative, engaging, and innovative work environment. Promote continual learning, professional growth, and development within the team.
• Establish the strategy for the Company’s payments capabilities, seeking to achieve higher conversion, lower costs, and/or other business objectives that improve Company financial metrics, and customer satisfaction.
• Serve as the company’s subject matter expert for payments, providing guidance and support to internal teams.
• Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
• Leading Cross-functional Initiatives: Collaborate with cross-functional teams to integrate payments solutions into business processes and systems.

What We’re Looking For

• 10+ years of hands-on experience leading complex, cross-functional payments initiatives on a global scale, with at least 5 years working in fintech or related financial industry.
• Proven success managing global payment processing relationships across a diverse set of products.
• Demonstrated excellence as a strategic thinker who can put plans into action to achieve mutually agreed upon goals in a fast-paced professional environment.
• Strong leadership skills with the ability to influence and collaborate effectively with stakeholders at all levels.

We’ve Got You Covered

At Super.com, we believe in supporting our team so they can thrive—both at work and in life.

• Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.
• Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.
• Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things.
• Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan.
• Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits.
• Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.

At Super.com, we are proud to leverage cutting-edge artificial intelligence (AI) technology to make our hiring process smarter, faster, and more inclusive. By integrating AI tools into our recruitment, we enhance our ability to identify top talent efficiently while promoting fairness and consistency for every applicant.

Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify your Talent Acquisition Partner.

Key skills/competency

• Payments Strategy
• Global Payments
• FinTech
• Payment Processing
• Risk Mitigation
• Cross-functional Leadership
• Team Management
• Business Objectives
• Conversion Optimization
• Financial Metrics