Server Dining Room Care Manager

About Sunrise Senior Living

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

Community Information

Sunrise of Holbrook

Job Overview: Server Dining Room Care Manager

The Server Dining Room Care Manager is responsible for providing dining and table services to residents in the community's dining rooms and designated areas in accordance with Sunrise Senior Living standards. This role serves as a role model in providing dining service, assists with training care managers, maintains proper dining room set up, assists in special events, monitors checklists for cleanliness and readiness, and helps with tabletop inventories. The Server Dining Room Care Manager ensures all food and beverages are handled in accordance with sanitary procedures and standards, complying with all federal, state/provincial, and local regulatory procedures regarding food service.

Responsibilities & Qualifications

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

• General Dining Service: Provide support in day-to-day dining room operations, maintaining a high quality, positive, and safe environment for residents and team members.
• Provide dining service training to new care managers.
• Maintain knowledge of Daily and Always Available Menu items and describe them to residents.
• Assist residents with menu selections and answer questions.
• Take and serve meal and beverage orders according to guidelines.
• Respond to resident dining needs while upholding Sunrise hospitality standards.
• Attend pre-meal briefings for meal knowledge and support activities.
• Follow all local, state/provincial, and federal food handling policies.
• Maintain cleanliness, hygiene, and health standards.
• General Dining Room: Perform dining room checklist inspections for cleanliness and readiness, making necessary adjustments.
• Complete assigned side work duties.
• Maintain assigned tables and surrounding areas in a clean, presentable, and ready state.
• Perform and ensure dining room set-up and re-set of tables per procedures.
• Support dining room decorum and etiquette standards.
• Perform and complete opening and closing checklist criteria.
• Assist in tabletop inventories maintenance.
• Resident Services: Review, read, notate, and initial the Daily Log for pertinent information.
• Review Resident Diet Book-TSD or confidential charts.
• Maintain and protect the confidentiality of resident information.
• Food Safety and Sanitation: Practice safe food handling at all times to prevent foodborne illness.
• Complete daily, weekly, and monthly cleaning assignments.
• Maintain all work areas in a healthy and safe condition.
• Assist in dining room and surrounding areas for proper directional flow, organization, and supplies placement.
• Risk Management and General Safety: Partner with the community team to ensure compliance with occupational health and safety regulations, promoting Risk Management programs and policies, and adhering to safety rules.
• Practice safety procedures at all times, including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
• Training and Contributing to Team Success: Participate actively as a team member and commit to working toward team goals.
• Demonstrate our Team Member Credo in daily interactions.
• Commit to serving residents and guests through our Principles of Service.
• Contribute to overall engagement programs and processes.
• Attend regular meetings; Town Hall, Department Team, Cross Over, and others as directed.
• Maintain compliance in assigned required training and all state/province/regulating authority training.
• Perform other duties as assigned.

Core Competencies

• Ability to handle multiple priorities.
• Possess written and verbal skills for effective communication.
• Competent in organizational and time management skills.
• Demonstrate good judgment, problem solving, and decision-making skills.

Experience and Qualifications

• High School diploma or GED.
• Minimum of one (1) year experience preferred in fine dining hospitality and/or full-service senior living.
• Must be Food Safety Certified within 90 days of taking the position.
• Maintain CPR and First Aid certifications and ongoing training as required.
• ServeSafe® certification required.
• All Sunrise team members who drive a Sunrise vehicle must sign the Driver job description.

About Sunrise

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.

Benefits and Compensation

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses.

Some benefits have eligibility requirements.

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

Key skills/competency

• Dining Service
• Food Safety
• Resident Care
• Team Collaboration
• Communication
• Time Management
• Problem-Solving
• CPR & First Aid
• ServeSafe
• Hospitality