13 days ago

Manager, Collaboration Employee Experience Technology Engineering

Sun Life

On Site
Full Time
CA$115,000
Waterloo, ON

Job Overview

Job TitleManager, Collaboration Employee Experience Technology Engineering
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered SalaryCA$115,000
LocationWaterloo, ON

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Job Description

Overview

The Manager, Collaboration Employee Experience Technology Engineering at Sun Life is a strategic leader responsible for guiding a high-performing team of engineers. Your role is to deliver productivity and collaboration solutions while aligning with Sun Life’s global technology roadmap.

About the Role

This role combines technical expertise with people leadership to foster innovation, operational excellence, and continuous improvement across Windows Desktop, Microsoft 365, and other IT platforms. You will mentor a team, drive digital transformation, and ensure that engineering solutions meet quality and compliance standards.

Key Responsibilities

  • Team Leadership & Development: Lead, coach, and develop M365 Productivity Engineers.
  • Strategic Oversight: Align objectives with enterprise technology strategies and drive digital transformation.
  • Project & Program Management: Manage engineering initiatives and partner with cross-functional teams.
  • Operational Excellence: Optimize service performance, compliance, and incident management.
  • Stakeholder Engagement: Act as a liaison, translating technical capabilities into business value.

Qualifications & Experience

A university degree or college diploma in a related field, along with 10+ years in IT, is required. You should have extensive technical experience and at least 3 years of leadership managing a team of 8+ resources. Experience in Microsoft 365 and related technologies is essential.

Preferred Skills

  • Proven leadership in enterprise IT environments.
  • Strong communication and interpersonal skills.
  • Expertise in project management and strategic planning.
  • Broad multi-platform, multi-industry experience.

What’s in it for You

Sun Life offers a hybrid work model, wellness programs covering mental, physical, and financial health, and significant career growth opportunities. The environment champions diversity, inclusion, and ongoing professional development.

Additional Information

This position requires Government of Canada Reliability Status, background checks, and compliance with Sun Life’s policies. The Base Pay range is based on location and other factors, with participation in incentive plans.

Key skills/competency

Leadership, Microsoft 365, Digital Transformation, Engineering, Project Management, Collaboration, Cloud, Compliance, Technical Mentoring, Operational Excellence

Tags:

Manager Collaboration Employee Experience Technology Engineering
leadership
Microsoft 365
digital transformation
project management
Windows Desktop
cloud
compliance
engineering
collaboration
IT

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How to Get Hired at Sun Life

  • Research Sun Life's culture: Understand their mission and values.
  • Tailor your resume: Highlight leadership and technical expertise.
  • Emphasize collaboration: Showcase project management skills.
  • Prepare for behavioral questions: Demonstrate team mentoring experience.

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