Manager Collaboration Employee Experience Technology Engineering
Sun Life
Job Overview
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Job Description
Overview
You are as unique as your background, experience and point of view. At Sun Life, you will be empowered and challenged to bring your best self to work. In this role as Manager Collaboration Employee Experience Technology Engineering, you will work with a dynamic team to make life brighter for our clients globally.
About the Role
This position is a strategic leadership role that combines technical expertise with people management. You will mentor a high-performing team of engineers to deliver world-class productivity and collaboration solutions while aligning initiatives with Sun Life’s global technology roadmap.
Key Responsibilities
- Team Leadership & Development: Lead and coach a team of M365 Productivity Engineers, conduct performance reviews, and support career development.
- Strategic Oversight: Align team objectives with enterprise technology strategies and drive digital transformation initiatives.
- Project & Program Management: Prioritize engineering initiatives and work with cross-functional teams on projects involving AI, Cloud Systems, and more.
- Operational Excellence: Optimize service delivery and document processes to meet quality and compliance standards.
- Stakeholder Engagement: Collaborate with internal IT teams to translate technical capabilities into business value.
Qualifications
A university degree or college diploma, 10+ years of IT experience, including 3+ years in leadership, are required. Strong technical expertise across Microsoft 365, Windows Desktop, and other IT platforms is essential, along with deep knowledge of networking, server, virtualization, and security concepts.
Preferred Skills
- Proven leadership in enterprise IT environments
- Exceptional communication and interpersonal skills
- Strong troubleshooting, project management and strategic planning acumen
- Experience with multi-platform and multi-industry solutions
What’s In It For You
Sun Life offers a hybrid work environment, robust wellness programs across mental, physical, and financial health, and outstanding career growth opportunities. Notably, the organization is recognized as one of the 2024 Best Workplaces in Ontario and is committed to diversity, inclusion, and employee well-being.
Additional Information
This role requires obtaining a Government of Canada Reliability Status security clearance and passing background checks. Compensation includes a competitive base pay along with incentive plans in alignment with individual and company performance.
Key skills/competency
- Leadership
- Microsoft 365
- Digital Transformation
- Collaboration
- Technical Mentorship
- Operational Excellence
- Project Management
- Security
- Innovation
- Enterprise IT
How to Get Hired at Sun Life
- Research Sun Life's culture: Understand their values and recent initiatives.
- Customize your resume: Highlight Microsoft 365 and leadership experience.
- Showcase technical skills: Demonstrate expertise in IT platforms.
- Prepare for interviews: Practice questions on digital transformation and team management.
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