Sales & Service Writer
@ Sullivan Tire & Auto Service

Sandwich, Massachusetts, United States
On Site
Posted 4 days ago

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Job Details

Sales & Service Writer at Sullivan Tire & Auto Service

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Sullivan Tire, a leading tire and automotive service company, has been family operated for more than 67 years with over 1,200 employees. We are currently looking for a Sales & Service Writer who is customer service focused.

Responsibilities:

  • Greet customers, fulfill needs, and build a loyal customer base.
  • Foster a positive and friendly environment.
  • Provide customers with product information, schedule appointments, and handle their tire and auto service needs.

Requirements:

  • High school diploma or equivalent.
  • Customer service experience in a retail environment.
  • Strong telephone skills.
  • Understanding the tire and auto service industry is a plus.
  • Dependable transportation.
  • A proven sales track record in an automotive environment is a plus.

Benefits:

  • Health Insurance including Medical, Vision, and Dental.
  • Life and Disability Insurance.
  • Paid Holidays, Personal Time, and Vacation Time.
  • Discounted Services.
  • Employee Owned! ESOP Retirement Plan.
  • Flexible Spending.
  • 401(k) with Company Match.
  • Tuition Reimbursement.

Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, veteran status, genetic information, disability, or any other status protected by law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!

Key skills/competency:

  • customer service
  • sales
  • automotive
  • tire service
  • communication
  • appointment scheduling
  • retail
  • dependability
  • teamwork
  • industry knowledge

How to Get Hired at Sullivan Tire & Auto Service

🎯 Tips for Getting Hired

  • Customize your resume: Highlight customer service and sales experience.
  • Research Sullivan Tire: Understand their history and family values.
  • Prepare relevant examples: Detail automotive service experience.
  • Practice interview answers: Focus on customer engagement.

📝 Interview Preparation Advice

Technical Preparation

Review basic sales CRM tools.
Understand scheduling software.
Refresh automotive service basics.
Practice data entry skills.

Behavioral Questions

Describe a challenging customer interaction.
Explain teamwork in a retail setting.
Discuss balancing speed and accuracy.
Share a sales success story.

Frequently Asked Questions