Directeur/directrice de restaurant
Subway · Abbotsford, BC
- On site
- Full-time
- CA$45,000 / year
- Abbotsford, BC
Job highlights
- Manage daily restaurant operations and staff.
- Recruit, train, and schedule employees.
- Ensure health, safety, and supplier standards.
- Develop and execute marketing initiatives.
- Resolve customer complaints effectively.
About the role
Restaurant Director - Subway
We are seeking a dedicated and experienced Restaurant Director to oversee daily operations, manage staff performance, and ensure a high level of customer satisfaction at our Subway location.
Key Responsibilities:
- Evaluate daily operations and monitor staff performance.
- Plan and organize daily operations.
- Recruit and train new staff members.
- Set staff work schedules and ensure compliance with health and safety regulations.
- Manage relationships with food and product suppliers.
- Participate in the development and implementation of marketing plans.
- Address and resolve customer complaints and concerns.
Employment Details:
- Job Type: Permanent
- Work Language: English
- Education: High school diploma or equivalent
- Experience: 1 to 2 years
- Working Hours: 30 to 35 hours per week
- Work Schedule: Flexible
Commitment to Diversity and Inclusion:
Subway is committed to creating an inclusive workplace. We offer training and support for new arrivals, youth, veterans, Indigenous peoples, older workers, and visible minorities to ensure a welcoming environment for all.
Key skills/competency
- Restaurant Management
- Staff Supervision
- Operations Management
- Recruitment
- Scheduling
- Health and Safety Compliance
- Supplier Relations
- Marketing Implementation
- Customer Service
- Problem Resolution
Skills & topics
- Restaurant Director
- Restaurant Manager
- Food Service Management
- Operations Management
- Staff Management
- Customer Service
- Team Leadership
- Hiring
- Scheduling
- Inventory Management
How to get hired
- Tailor your resume: Highlight your management experience and customer service skills relevant to a fast-paced food service environment.
- Showcase your leadership: Emphasize your ability to motivate teams, manage schedules, and ensure operational efficiency.
- Demonstrate problem-solving: Provide examples of how you've handled customer complaints and supplier issues.
- Express your interest: Clearly state your enthusiasm for the Restaurant Director role at Subway in your cover letter.
Technical preparation
Study Subway's operational standards and procedures.,Familiarize yourself with food safety regulations.,Practice inventory management techniques.,Learn point-of-sale system operations.
Behavioral questions
Describe a time you resolved a customer complaint.,How do you motivate a team?,How do you handle staff scheduling conflicts?,What is your approach to ensuring safety?
Frequently asked questions
- What are the primary responsibilities of a Restaurant Director at Subway?
- As a Restaurant Director at Subway, you will be responsible for overseeing daily operations, managing staff performance, recruiting and scheduling personnel, ensuring health and safety standards, handling supplier relations, implementing marketing plans, and resolving customer complaints.
- What is the required education and experience for the Subway Restaurant Director position?
- The role requires a high school diploma or equivalent education and 1 to 2 years of relevant experience. Proficiency in English is also necessary.
- Does Subway offer flexible work schedules for its Restaurant Directors?
- Yes, the position offers a flexible work schedule, with expected hours of 30 to 35 per week, allowing for a good work-life balance.
- How does Subway support diversity and inclusion in its restaurants?
- Subway is committed to creating an inclusive environment and offers training and awareness programs for staff to welcome and support new arrivals, youth, veterans, Indigenous peoples, older workers, and visible minorities.
- What is the typical work arrangement for a Restaurant Director at Subway?
- Based on the description, this role is likely on-site, requiring direct management and supervision within the restaurant premises.
- What are the working hours for this position?
- The working hours for the Restaurant Director role are between 30 to 35 hours per week.
- What is the primary language of work for this role at Subway?
- The primary language of work for this position is English.