Staff Product Manager, Web Presence & Platform

About Stripe

Stripe is a financial infrastructure platform for businesses, used by millions of companies globally to accept payments, grow revenue, and accelerate opportunities. Our mission is to increase the GDP of the internet, offering an unprecedented opportunity to impact the global economy.

About The Team

The Web Presence & Platform (WPP) team comprises two pillars: Platform and Presence. The Platform pillar develops internal systems, tooling, and infrastructure for the web, while the Presence pillar manages Stripe’s public-facing storytelling across stripe.com, link.com, Sessions, and Stripe Press. Together, we define how millions perceive Stripe and its capabilities. Stripe.com is celebrated for its design leadership, craft, and beauty, serving as the crucial first impression for future customers, providing relevant and educational content that drives conversion.

What you’ll do

As a Staff Product Manager, Web Presence & Platform, you will lead the future of stripe.com, redefining the website in a rapidly evolving product and technology landscape to accelerate Stripe’s mission. This highly cross-functional role involves close collaboration with product marketing, product, growth, brand partners, and WPP’s design, production, and engineering leadership. You will strategically evolve stripe.com, balancing global expansion, experimentation, and timely launches. A deep understanding of visitor needs will enable you to demonstrate Stripe’s product breadth and depth. You’ll build and iterate on new interactive AI-powered tools for personalized product recommendations and ensure seamless, delightful user experiences through the conversion flow. Partnering with product marketing, you will integrate dynamic content with the site's narrative and be critical to AEO efforts, defining the website's role in an agentic world while maintaining Stripe's high standards for craft and beauty. As a member of WPP’s leadership, you will devise and deliver quarterly and yearly roadmaps focused on strategic user experiences and partner with design leaders across Stripe to maintain a consistent, elevated design voice.

Responsibilities

• Partner with senior leadership to understand and uphold our ambitions for quality at scale and with velocity.
• Develop a strategy and roadmap that transforms stripe.com to achieve Stripe’s 10-year goals.
• Develop novel experiences for stripe.com that embrace emerging LLM technology to create relevant and tailored customer experiences, surfacing the right content for each visitor.
• Make the evolution of stripe.com as a product faster, easier, and a surprisingly great experience for Stripe’s designers, developers, and marketers.
• Collaborate with engineering and design across time zones (PST, EST, CET) to ship high impact functionality that delights Stripe’s designers, developers, and users.
• Define and track success metrics for quality and performance, and lead optimization.

Who you are

This is a new, high-impact role on WPP, where your vision will be key to shaping the future of Stripe.com and building exciting, ambitious new experiences. You deeply understand customers, deriving insights and product roadmaps from their needs. You comprehend the work of design and engineering teams, potentially possessing a background akin to a designer, engineer, or design engineer. You excel at envisioning and shipping exceptional customer experiences, capable of charting the course to Stripe’s future web presence.

Minimum Requirements

• 10+ years of experience in product management, design, or engineering with at least 3+ years in senior capacity making company-level product decisions.
• Strong understanding of user interface (UI) and user experience (UX) principles and best practices.
• Technical familiarity with frontend development technologies including HTML, CSS, JavaScript, and frameworks such as React, Angular, or Vue.js.
• Strong written and verbal communication across business, design, and engineering audiences.
• Demonstrated experience leading company-wide initiatives influencing technical roadmaps.

Preferred Qualifications

• Built robust design systems at scale.
• Developed complex frontend applications with sub-1000ms load times.
• Strong (informed) point of view on how web applications should be built and composed.
• Experience working with user research to understand findings and turn them into actionable plans.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $194,800 - $292,200. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Additional benefits for this role may include: equity, company bonus; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Key skills/competency

• Product Management
• Web Platform Strategy
• UX/UI Principles
• Frontend Development
• AI/LLM Integration
• AEO Optimization
• Strategic Roadmapping
• Cross-functional Collaboration
• Design Systems
• Stakeholder Management