Product Operations Specialist

@ Stripe

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies, from large enterprises to ambitious startups, use Stripe to accept payments, grow revenue, and accelerate new business opportunities. Its mission is to increase the GDP of the Internet.

About The Team

The Product Operations team supports Stripe’s mission by enabling efficient, user-centered product development at scale. The team creates, manages, and improves central programs to optimize product development and delivery by driving critical, cross-functional initiatives. Key areas include defining launch processes and policy, planning and alignment across Product, Go-to-Market, and Systems/Operations teams, and aggregating user feedback.

What You’ll Do

Responsibilities:

• Create systems to capture, prioritize and track user requirements.
• Design and run complex processes across Product and operational teams.
• Experiment with and implement improvements to operational models.
• Facilitate project/program retrospectives and implement necessary changes.
• Partner with teams to execute strategic initiatives and improve efficiency.
• Build and communicate relevant operational metrics to leadership.

Who You Are

The ideal candidate has 7+ years of experience in product management, business operations, management consulting, or a related area. Must be experienced in working cross-functionally with product and technical teams, proficient with Google Sheets and Slides, familiar with SQL and dashboards, and have strong problem-solving, analytical, and communication skills. A track record delivering complex initiatives in a dynamic environment is essential, and a hands-on mentality is a must.

Preferred Qualifications

Experience with payments, fintech, or high-growth technology companies is a plus.

Work Arrangement

This role offers a hybrid work model. Office-assigned employees must spend at least 50% of the time in their local office, while remote employees work from a location 35+ miles from a Stripe office.

Pay and Benefits

The annual US base salary ranges from $140,700 to $211,100 and may include additional bonuses, equity, 401(k) plans, medical, dental, and vision benefits, and wellness stipends.

Additional Information

This role is available in-office and remote, based on location. Candidates not located in the US may receive location-specific salary details during the interview process.

Key skills/competency

• Product Operations
• Process Improvement
• Strategic Analysis
• Project Management
• Cross-functional Collaboration
• Data Analysis
• Google Sheets
• Google Slides
• SQL
• Fintech