Product Manager, Risk & Compliance

About Stripe

Stripe is a financial infrastructure platform for businesses, serving millions of companies globally. Our mission is to increase the GDP of the internet, offering an unparalleled opportunity to contribute to the global economy.

About The Verification & Identity Platform (VIP) Team

The VIP team is a core platform team responsible for user onboarding and verification (KYC & KYB) worldwide, ensuring continued compliance throughout the merchant life-cycle at Stripe. We secure user identities across digital services, designing and executing a secure, effortless, and user-centered identity collection and verification environment. Our efforts cover identity proofing, risk-based, and adaptive verification technology. We provide an in-house smart orchestration ecosystem that integrates with multiple third-party data verification services, financial institutions, and regulatory bodies to build accuracy, reliability, and speed in verifying accounts and businesses. We enable Stripe's continued compliance by providing infrastructure that automates document collection, verification, and merchant communication for high-scale requirements refresh and account remediation programs.

What You’ll Do as a Product Manager, Risk & Compliance

• Define the strategy and roadmap for all risk user experiences post-onboarding.
• Drive collaboration across Stripe and external partners to deliver delightful, high-performing end-to-end risk journeys.
• Act as the voice of the user in product and API designs, gathering direct feedback from customers and internal stakeholders.
• Work with engineering, design, and go-to-market teams on designing a personalized and scalable onboarding experience.

Who You Are

We are seeking candidates who meet the minimum requirements, and preferred qualifications are a bonus.

Minimum Requirements

• 8+ years in Product Management, specifically in delivering exceptional user experiences for complex and technical products.
• Experience managing technical software products from kick-off to ship.
• Consistent track record of leading ambitious and ambiguous 0-to-1 projects.
• Strong stakeholder management including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders.
• Strong communication skills – you can summarize and express complex requirements in an accessible and precise manner.

Preferred Qualifications

• Experience in the B2B SaaS industry.
• Familiarity with compliance and financial services regulation.
• Track record of working on growth-focused teams, especially with experimentation.

In-Office Expectations

Office-assigned Stripes in most locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This may vary by role, team, and location.

Key skills/competency

• Product Management
• Risk Management
• Compliance
• User Experience (UX)
• Technical Product Management
• Stakeholder Management
• Roadmap Strategy
• API Design
• Identity Verification (KYC/KYB)
• Financial Services Regulation