Integration Reliability Engineer

About Stripe

Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments, grow revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, offering an unprecedented opportunity to contribute to the global economy.

About The Team

The Commerce Systems team at Stripe provides a central entry point for monetizing products in global markets. We build platforms and services to define and manage pricing, calculate and collect Stripe’s revenue, and empower both Stripe and its users to understand and manage revenue and costs. We work on customer-facing experiences, internal platforms, and data pipelines, collaborating closely with Accounting, Finance, Strategy, Sales, and other Stripe product teams.

Technical Operations within Commerce Systems is crucial for Stripe’s success, focusing on rapidly and accurately implementing and updating monetization strategies. This role bridges products, platforms, and strategy by ensuring seamless collaboration and clear communication. Our team partners with engineering teams and internal stakeholders across pricing strategy, finance, tax, accounting, and sales to deliver key company goals on time. This includes operating Stripe’s product introduction function and continuously streamlining and automating processes.

What you’ll do

• Organize and direct complex technical changes as part of product releases and merchant migrations.
• Identify and automate inefficient or unnecessary manual processes through direct code changes or by coordinating more complex code changes across Stripe.
• Handle inquiries from internal Stripe technical teams, involving detailed investigation and sometimes code changes.
• Design alerting systems using existing tools to detect incidents quickly, develop tooling to respond effectively, or implement preventions to avert them entirely.
• Conduct data analysis to understand the impact of pricing changes and identify future product opportunities.

Who you are

We are seeking candidates who meet the following minimum requirements:

• 2+ years of full-time experience in a technical role.
• Knowledge of and experience with financial technologies and ecosystems.
• Ability to write high-quality code, primarily in Java and Ruby, though general coding skill is valued over specific language knowledge.
• Comfort using SQL to navigate Stripe's data, diagnosing scope and urgency of issues.
• Familiarity with developer tools (e.g., git) and the ability to make well-scoped code changes in Stripe's codebase.
• Adaptable and self-starting, capable of tackling complex, undefined problems and developing effective solutions independently.
• Strong technical problem-solving skills, able to understand technical systems through various methods including reading/writing code, documentation, debugging, log analysis, and expert consultation.
• Excellent communication skills, with the ability to tailor messages for both technical and non-technical audiences.
• A drive to deliver results, establishing priorities and reliably executing solutions, often under hard deadlines.
• An inclination to produce work that amplifies the impact of others, such as documentation and tools, to help the team scale and grow.

Key skills/competency

• Technical Operations
• Reliability Engineering
• Financial Technology
• Java
• Ruby
• SQL
• Automation
• Incident Management
• Data Analysis
• Project Management