Implementation Consultant

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The Stripe Professional Services team is focused on helping all our customers, from global enterprises to ambitious startups, quickly adopt and integrate Stripe's capabilities. Our Stripe Accelerate offering is a core part of our services portfolio, primarily supporting startups, SMBs, and enterprises with a more scalable onboarding approach.

Users receive proactive guidance from our Accelerate team to ensure a successful launch, with a 12-week onboarding engagement. Users also gain access to implementation resources to stay aligned with Stripe's best practices.

What you’ll do

As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will proactively develop and manage integration architecture, change management strategy, and timelines. You will be expected to collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients.

Responsibilities

• Proactively engaging and guiding users through the Stripe implementation process
• Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline
• Partner with other Sales and Technical Services teams to improve the overall Stripe user journey
• Engage with Product and Engineering teams to help drive product strategy for users
• Collaborate with teammates on strategic projects that improve and scale our implementation process and team operations

Who you are

We’re looking for enthusiastic and resilient individuals committed to go above and beyond for our customers. If it sounds like you, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 1-3 years of relevant professional experience
• Experience in a customer-facing environment
• Strong analytical, quantitative and operational capabilities
• Comfort in operating in a highly ambiguous and fast paced environment
• Experience collaborating on multiple projects or initiatives simultaneously
• BSc or equivalent degree in a related field (technology, business administration, project management etc,)
• Exceptional communication and presentation skills

Preferred Qualifications

• Prior experience at a growth stage Internet/software company
• Experience in the payments industry
• Knowledge of APIs
• Knowledge of SQL

Position Details

• Job Type: Full Time
• Location: Level 18, 383 Kent Street, Sydney, NSW, 2000
• Open Date: 11 December 2025

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is A$105,600 - A$158,400. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

Key skills/competency

• Implementation Management
• Project Management
• Integration Architecture
• Change Management
• Customer Engagement
• Cross-functional Collaboration
• Technical Consulting
• Payments Industry
• API Knowledge
• SQL