Academic Coach @ Strategic Education, Inc
placeHybrid
attach_money $56,000
businessHybrid
scheduleFull Time
Posted 21 hours ago
Your Application Journey
Interview
Email Hiring Manager
******* @strategiced.com
Recommended after applying
Job Details
About the Academic Coach Role
The Academic Coach at Strategic Education, Inc is the primary contact for learners from orientation through program completion. The role includes coaching, motivating, mentoring, and guiding learners to overcome barriers, achieve academic success, and progress towards their educational goals.
Responsibilities
The Academic Coach will:
- Assist learners in developing and executing academic plans.
- Utilize analytics and outreach tools to drive engagement.
- Monitor and mitigate academic risks through proactive communication.
- Collaborate with faculty and university partners to resolve issues.
- Maintain accurate documentation using various communication channels.
Essential Duties
- Guide learners on academic planning and engagement.
- Provide personalized support and strategic interventions.
- Help learners navigate program changes and obstacles.
- Serve as a subject matter expert on policies and processes.
- Participate in departmental initiatives and training sessions.
Skills & Competencies
- Strong coaching and mentoring abilities.
- Excellent communication across multiple platforms.
- Proficiency in Microsoft Office and related applications.
- Analytical skills with the ability to use data for decision making.
- Capacity to handle multiple tasks in a fast-paced environment.
Work and Location Requirements
The position requires significant computer and phone use, flexible work hours, and occasional travel (0-10%). It may require more than 40 hours per week during peak periods.
Key Skills/Competency
- Coaching
- Mentoring
- Advising
- Engagement
- Academic Planning
- Risk Mitigation
- Communication
- Collaboration
- Analytics
- Problem Solving
How to Get Hired at Strategic Education, Inc
🎯 Tips for Getting Hired
- Research Strategic Education, Inc: Understand company culture and mission.
- Tailor your resume: Highlight academic coaching experience and achievements.
- Showcase communication skills: Emphasize multi-channel engagement expertise.
- Prepare for interviews: Review scenarios on learner success and risk management.
📝 Interview Preparation Advice
Technical Preparation
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Review Microsoft Office suite usage.
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Practice analytics and reporting tools.
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Familiarize with CRM and case management systems.
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Study multi-channel communication platforms.
Behavioral Questions
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Describe handling a challenging learner situation.
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Explain managing multiple priorities effectively.
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Discuss a time you improved learner engagement.
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Share an experience collaborating with team members.
Frequently Asked Questions
What qualifications does Strategic Education, Inc seek in an Academic Coach?
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How does the Academic Coach support learners at Strategic Education, Inc?
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What technical skills are necessary for the Academic Coach role at Strategic Education, Inc?
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How important is collaboration for an Academic Coach at Strategic Education, Inc?
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What are the expected work hours for an Academic Coach at Strategic Education, Inc?
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