Storage Consultant
Storage King Group
Job Overview
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Job Description
Storage Consultant at Storage King Group
Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and friendly culture across our store network which currently includes over 200 stores across Australia and New Zealand. Storage King is a market leader in self-storage and with continued growth plans, it is an exciting time to become involved with our brand.
Storage King Group is a Certified Great Place to Work – 2025/2026 in both Australia and New Zealand.
The Role
We currently have a part-time position available for a Storage Consultant to join our teams based in South Windsor, Marsden Park and Rouse Hill. Storage Consultants are key to supporting the day-to-day management of the store and work hand in hand with the management team to deliver exceptional store results and customer service.
Our Storage Consultants are involved with several aspects of our operation, including customer sales, service, administrative support and facility maintenance. There are opportunities for professional growth across each of these areas.
Working Hours
- Part-time
- Thursday, Friday and Saturday
- 20.5 hours per week
Our stores are open Monday to Friday 9am - 5pm and Saturday 9am - 3pm. Some flexibility will be required for this role.
What You Will Need
- Willingness to learn new skills associated with a sales and customer service role; full training is provided.
- Self-motivated and able to work using own initiative or with support and direction.
- Enjoy problem solving and taking ownership of tasks.
- Passion for delivering customer service excellence, with an above and beyond attitude and work ethic.
- Enthusiasm as a team player with a hands-on approach to a diverse range of tasks.
- Goal oriented and results driven.
- Strong written and verbal communication skills.
- Physically fit.
- Drivers license.
In Return We Offer
- Competitive hourly rate + monthly and quarterly performance bonuses.
- Full training and career progression opportunities.
- A flexible working environment and strong team culture.
- No late nights or public holidays.
- Uniform and laundry allowance.
- On-site parking provided.
- Discounted health insurance through Medibank.
- Assure Wellbeing Program – access to a wide range of free, confidential support services for you and your immediate family. This includes professional counselling, nutrition and lifestyle coaching, financial and legal advice, and wellbeing tools to help you thrive both at work and in life.
- Paid Parental Leave – generous paid leave for primary carers (16 weeks) and partners (4 weeks) after 12 months of service, supporting you during one of life’s most important milestones.
- Access to exclusive retail discounts on fashion, groceries, travel, and more via our employee platform.
Self-Storage is a growing industry with opportunities for those who are passionate about creating great customer experiences. If you want to work as part of a close team to find solutions for our customers storage requirements and enjoy contributing to the end to end running of a store, you’d be a great fit for our team! If this sounds like the opportunity you've been looking for, we’d love to hear from you – apply today!
Key skills/competency
- Customer Service
- Sales
- Administrative Support
- Facility Maintenance
- Problem-Solving
- Teamwork
- Communication Skills
- Initiative
- Goal Orientation
- Retail Operations
How to Get Hired at Storage King Group
- Research Storage King Group's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for sales and service: Highlight customer service, sales, and administrative experience for Storage Consultant roles.
- Showcase problem-solving and initiative: Prepare examples demonstrating your ability to take ownership and solve customer issues.
- Emphasize teamwork and communication: Illustrate experiences collaborating effectively and interacting clearly with customers.
- Highlight your passion for customer excellence: Be ready to share instances where you went 'above and beyond' for a customer.
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