Bistro Cashier/Attendant

Bistro Cashier Attendant at Stonebridge

The purpose of the Bistro Cashier Attendant is to serve food and/or beverages to guests according to hotel brand standards and in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

Essential Duties and Responsibilities:

• Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation.
• Respond to guest requests in a timely, friendly, and efficient manner.
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system.
• Retrieve and deliver food and beverage orders in a timely manner.
• Ensure guest satisfaction throughout the meal service.
• Operate cash register and handle cash.
• Follow proper drawer closing and opening procedures to ensure no miscalculation in counting money.
• Maintain records regarding transactions on the computer.
• Serve alcohol/non-alcoholic beverages in accordance with federal, state, local, and company regulations.
• Ensure serving station is well-stocked at all times.
• Perform side work and any other duties as designated by supervisor.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Desired Competencies, Work Skills, And Knowledge:

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

• Quality of Work: Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers.
• Productivity: Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time.
• Customer Service Skills: Responds to requests for service and assistance. Demonstrates the desire and ability to provide high quality service to both internal and external customers. Solicits customer feedback to improve service.
• Initiative: Asks for and offers help when needed. Includes appropriate people in decision-making.
• Accountability: Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up.

Education and Experience Requirements:

High School diploma or equivalent and/or one – two years related experience and/or training.

Qualifications:

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Must speak, read and write proficient English.

Work Environment:

Indoor work environment. Minimal to moderate noise levels consistent with hotel environment.

Physical Demands:

The physical activity normally entails the following attributes. Position is expected to:

• Stand more than 2/3 of the time
• Walk more than 2/3 of the time
• Reach with hands and arms more than 2/3 of the time
• Lift up to 50 pounds.
• Push / pull up to 50 pounds.

Equal Employment Opportunity:

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-05-02

Benefits:

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Key skills/competency

• Customer Service
• Point-of-Sale (POS) Systems
• Cash Handling
• Menu Knowledge
• Order Taking
• Food and Beverage Service
• Communication Skills
• Attention to Detail
• Problem-Solving
• Teamwork