Associate Account Executive
Steve Madden · New York, NY
- On site
- Full-time
- $65,000 / year
- New York, NY
Job highlights
- Support sales execution for Wholesale Accessories.
- Manage customer accounts and relationships.
- Coordinate E-commerce needs and photoshoots.
- Collaborate with internal teams like Production.
- Track inventory and fulfill customer orders.
About the role
Associate Account Executive
The Associate Account Executive is responsible for supporting the execution of strategies set by their manager by performing general sales activities to maximize sales and margins, support and promote the brand and maintain optimal relationships with customers as well as internal partners. This position supports the Wholesale Accessories business.
The responsibilities described below are considered essential functions of the role. This position is based in our NYC office and requires working on-site.
Key Responsibilities
- Provide support to Associate Director of Sales with all business functions for assigned accounts
- Complete all asset, copy and image templates for assigned accounts
- Coordinate and attend quarterly photoshoots that support the E-Commerce needs of key accounts
- Assist with customer needs, such as EDI management, shipping and extensions, and reorders
- Partner with internal colleagues including Production, Operations and Design
- Track and update regularly the status of inventories and ATS
- Quickly learn full product line and understand categories, fabrics, and silhouettes
- Maintain a detailed knowledge of customer order details and needs
- Attend & support all needs of Market Week and customer showroom appointments on a regular basis
- Sample coordination, tracking and management; this includes keeping the sample closet neat and organized at all times
- Able to manage multiple projects and deadlines with support and resources as needed
- Perform other duties and special projects as assigned
Specific Job Skills
- Excellent written and verbal communication skills
- Highly adaptable at balancing multiple projects
- Works well in a fast-paced environment, and executes tasks quickly and efficiently
- A self-starter with strong problem solving, analytical, and organizational skills
- Ability to work well in a team environment
Required Qualifications
- Bachelor’s degree or equivalent experience in related field
- Proficient in Microsoft Office Suite
- Excellent interpersonal, problem-solving, and organizational skills
The expected base salary for this position ranges from $60,000 - $65,000. Ranges are based on various factors such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, Steve Madden offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, and career opportunities within a dynamic team.
Key skills/competency
- Sales
- Account Management
- Customer Relationship Management
- E-Commerce
- Inventory Management
- Microsoft Office Suite
- Communication Skills
- Problem Solving
- Organizational Skills
- Teamwork
Skills & topics
- Associate Account Executive
- Sales
- Account Management
- Wholesale
- Fashion
- Accessories
- Customer Relations
- E-commerce Support
- Inventory Management
- Microsoft Office
How to get hired
- Tailor your resume: Highlight relevant sales, account management, and communication skills for the Associate Account Executive role.
- Showcase adaptability: Emphasize your ability to balance multiple projects and thrive in fast-paced environments.
- Demonstrate team player skills: Provide examples of successful collaboration with internal and external partners.
- Research Steve Madden: Understand their brand, product lines, and wholesale strategy to align your application.
- Prepare for interviews: Be ready to discuss your problem-solving abilities and customer relationship management experience.
Technical preparation
Master Microsoft Office Suite, especially Excel.,Familiarize yourself with EDI systems.,Understand e-commerce platforms basics.,Practice inventory management concepts.
Behavioral questions
Describe managing multiple projects effectively.,How do you handle fast-paced environments?,Give an example of problem-solving.,How do you collaborate with diverse teams?
Frequently asked questions
- What is the typical career path for an Associate Account Executive at Steve Madden?
- The Associate Account Executive role at Steve Madden provides a strong foundation in wholesale sales and account management. Successful individuals can progress to Account Executive, Senior Account Executive, or even management roles within the sales department, leveraging their experience with key accounts and understanding of the fashion industry. Career opportunities within the dynamic team at Steve Madden are actively encouraged.
- What specific software or tools are commonly used by an Associate Account Executive at Steve Madden?
- An Associate Account Executive at Steve Madden is expected to be proficient in the Microsoft Office Suite, particularly Excel, for tasks like inventory tracking and sales reporting. Familiarity with EDI (Electronic Data Interchange) systems for order processing and customer communication is also beneficial, as is a general understanding of e-commerce platforms given the role's support for key account online needs.
- How does Steve Madden support the professional development of its Associate Account Executives?
- Steve Madden offers career opportunities within a dynamic team environment, suggesting a commitment to employee growth. While specific programs aren't detailed, the role involves learning the full product line and understanding categories, fabrics, and silhouettes, which contributes to professional development. The company also provides a competitive benefits package, indicating investment in its employees.
- What is the expected work environment like for an Associate Account Executive at Steve Madden?
- The Associate Account Executive role at Steve Madden is based in their NYC office and requires on-site work. The description mentions working in a fast-paced environment and the need to execute tasks quickly and efficiently, indicating a dynamic and demanding workplace. Collaboration with internal teams and external partners is a significant aspect of the role.
- How important is understanding fashion trends for an Associate Account Executive at Steve Madden?
- While not explicitly stated as a requirement, a strong understanding of fashion trends, categories, fabrics, and silhouettes is crucial for an Associate Account Executive at Steve Madden. This knowledge helps in understanding the product line, supporting sales strategies, and effectively communicating with customers and internal partners in the fashion accessories business.