Implementation & Optimization Consultant
@ Stensul

New York, New York, United States
On Site
Posted 5 days ago

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Job Details

Who We Are

Stensul dramatically reduces marketing content creation time by up to 90% so teams can focus on improving marketing performance. Our platform streamlines collaboration and simplifies marketing asset creation for high-performing campaigns. Trusted by top brands like BlackRock, Cisco, Demandbase, Equifax, Greenhouse, Siemens, Thomson Reuters, and Yahoo.

Our Culture

We prioritize a people-first, diverse, and inclusive culture with core values of Garra, Learning Agile, Above & Beyond, and Team Players. We invest in your growth through mentorship, coaching, and meaningful professional development.

Position Overview

This role reports to the Director of Professional Services and holds significant responsibility within the Customer Success team and across Stensul. The Implementation & Optimization Consultant leads customer implementations, ensuring the platform is configured to drive optimal results from day one.

What You’ll Do

  • Lead discovery calls and manage the implementation process.
  • Create and review email design specifications documents.
  • Project manage the build and testing with implementation developers.
  • Train customers and produce documentation on the Stensul platform.
  • Collaborate with internal teams like Customer Success Managers, Product, Development, and Solutions Consulting.
  • Work with developers on platform integrations and scope prospective customers.

What You’ll Need

  • Minimum 3+ years of relevant work experience.
  • Solid technical knowledge including REST/SOAP APIs, HTML/CSS, and ESP-specific languages.
  • Project management skills with the ability to manage multiple projects.
  • Detail oriented with the ability to simplify complex solutions.
  • Consultative or agency experience to guide customers through implementations.

Why You’ll Love Working Here!

  • Competitive compensation package with equity.
  • Comprehensive benefits including medical, dental, vision, 401(k), and more.
  • Flexible time off policy to balance work and life.
  • Regular Mental Health Days to ensure well-being.
  • A collaborative and transparent culture with strong internal mobility.

Key skills/competency

Implementation, Optimization, REST APIs, HTML/CSS, Project Management, Customer Success, Technical Training, Integration, Collaboration, Consulting

How to Get Hired at Stensul

🎯 Tips for Getting Hired

  • Customize your resume: Highlight implementation and technical project experience.
  • Research Stensul: Understand their unique platform and values.
  • Showcase collaboration skills: Emphasize teamwork in project management.
  • Prepare for technical questions: Be ready to discuss APIs and integrations.

📝 Interview Preparation Advice

Technical Preparation

Review REST and SOAP API fundamentals.
Brush up on HTML/CSS coding.
Study ESP-specific language integrations.
Practice project management tools and methodologies.

Behavioral Questions

Describe handling multiple projects simultaneously.
Explain how you simplify complex technical issues.
Detail your experience in customer consultative roles.
Discuss teamwork in cross-functional project settings.

Frequently Asked Questions