Director Software Product Management Team Lead - Customer Journey, Mobile App & Web

Your Mission as Director Software Product Management Team Lead - Customer Journey, Mobile App & Web

The Product Management Department is building a best-in-class team in support of Stellantis’ Software Business Product Management Team and adding a talented Customer Journey. As a member of the Team your mission is to lead product management for the customer journey holistically and plan across web and mobile.

Responsibilities Include

• Lead the global customer journey strategy across mobile, web, instore, and marketplace experiences for 14 brands and 16M+ users.
• Own and evolve all customer-facing interfaces, driving seamless B2C and B2B experiences and accelerating growth in payments, subscriptions, and connected services.
• Build and scale a high-performing product organization, fostering strong cross-functional partnerships and a culture of speed, experimentation, and decisive action.
• Launch and continuously improve the global mobile app (SPACE) and related digital platforms, reducing friction and transforming complex onboarding flows into minutes.
• Use data, research, and UX insights to prioritize roadmaps, guide rapid testing and iteration, and deliver measurable improvements across off-car and in-car experiences.
• Shape long-term platform strategy with engineering and architecture teams to ensure scalability, reliability, and future-ready customer experiences.

Your Platform at Stellantis

A truly global company, Stellantis has headquarters in Amsterdam, Paris, Turin, and Auburn Hills. We also have technology hubs on the east and west coast of the United States, in South America and India. These locations are the nerve center of our company, where the best ideas combine with unrivalled rigor to create the biggest and best automotive experiences in the world.

Our World at Stellantis

Great mobility solutions start with great people! This is an exciting time to join us! Stellantis is a leading global mobility player guided by a clear mission: to provide freedom of movement for all through distinctive, appealing, affordable and sustainable mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our 300,000 people, and our deep roots in the communities in which we operate. In this new era of mobility, our portfolio of brands is uniquely positioned to offer distinctive and sustainable solutions to meet the evolving needs of customers, as they embrace electrification, connectivity, autonomous driving and shared ownership. Founded by visionaries who infused them with passion and competitive spirit, these brands have made automotive history for more than a century and continue to speak to customers and inspire our employees today. The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and our people live and work.

Basic Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related technical field.
• Minimum of 10 years of experience in product management.
• Proven experience leading mobile product strategy and delivery at scale.
• Model a bias for speed and decisive action, removing blockers, accelerating delivery, and empowering teams to move quickly while maintaining quality.
• Demonstrated success managing complex digital ecosystems and customer journeys across multiple platforms.
• Experience working with cross-functional engineering, design, and business teams in a fast-paced environment.
• Ability to translate data into actionable insights, recommendations, and measurable product improvements.
• Strong collaboration skills with a track record of building trust and alignment across diverse partners.

Preferred Qualifications

• Experience in automotive, mobility, connected services, or subscription-based digital products.
• Background leading global teams or working in a multi-region product structure.
• Deep understanding of UX principles, user research, and customer-centered design practices.
• Experience driving experimentation frameworks (A/B testing, rapid prototyping, iterative validation).
• Strong understanding of backend system integration, platform architecture, or large-scale system modernization.
• Located in Michigan.

Our Benefits — Designed With You In Mind

• Comprehensive Health & Well-being Coverage: From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it.
• Family Building Benefit: We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.
• Generous Paid Time Off: We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
• Competitive Retirement Savings Plans: We Help You Plan For The Future With: An employer match on contributions to your 401k, Roth, and Catch-Up plans; An employer contribution, even if you don’t contribute.
• Income Protection & Insurance Options: Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. - supporting the needs of you and your family and ensuring peace of mind.
• Company Vehicle Lease Program: Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products.
• Support for Your Growth and Giving Back: We believe in investing in your future and your passions: Tuition reimbursement; Student loan refinancing programs; 18 paid volunteer hours each year to make a difference in your community.

And so much more! When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work. At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.

Key skills/competency

• Customer Journey Mapping
• Product Management
• Mobile App Strategy
• Web Platform Development
• Global Team Leadership
• Digital Ecosystem Management
• Data-Driven Product Development
• UX/UI Insights
• B2C/B2B Experience
• Connected Services